Account Manager

JLL; Sandton; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading real estate company is looking for a Business Manager for Furniture Solutions in South Africa. The role involves client engagement, project management, and in-depth furniture industry knowledge. Candidates should have a technical degree and minimum 5 years of relevant experience. Strong organizational and problem-solving skills are essential for success. Interested applicants should reach out to apply.

Qualifications

• Matric and relevant diploma/degree in a related field are required.
• Minimum 5 years of relevant furniture industry experience expected.
• Fluency in English (written and verbal) is necessary.

Responsibilities

• Serve as the primary liaison between design teams and clients.
• Manage project lifecycles from initial consultation to implementation.
• Coordinate relationships with clients and suppliers to ensure satisfaction.

Skills

Client engagement skills

Project management

Strong organizational skills

Problem-solving abilities

Technical knowledge in furniture design

Education

Technical University diploma/degree in Construction/Architecture/Real Estate/Facilities Management

Tools

Microsoft Office Suite

Salesforce

Navision

Job description

JLL empowers you to shape a brighter way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Business Manager - Furniture Solutions - South Africa

About Tétris

Tétris, a JLL Group subsidiary, specialises in designing and developing professional workspaces. As both consultant and general contractor, we provide comprehensive turnkey services for office fit-outs and property renovations across commercial, education, retail, and hospitality sectors.

Operating globally across three continents, and represented in eleven countries in EMEA. Tétris leads the Design & Build market with approximately $700 million turnover and over 900 employees. Following successful launch of our Furniture Solutions department in France (2017), we're expanding this business unit across all Tétris markets.

Role and Mission

Reporting directly to the local South African Director - Furniture Solutions

Business Manager Responsibilities

Client Engagement

• Serve as primary liaison between design teams and clients throughout project lifecycle.
• Balance client requirements across functionality, budget, ergonomics, and aesthetics while maintaining profitable margins.
• Leverage enthusiasm and expertise to drive customer acquisition and retention.
• Ability to build, nurture and maintain strong relationships.

Technical Expertise

• Maintain comprehensive furniture product knowledge across diverse project types.
• Knowledge of comprehensive end-to-end circular services relating to furniture assets – including, but not limited to - Digital Product Passports; Product and component tracking; Inventory management; Furniture assessment; Re-use and refurbish processes; Disposal and distribution; Responsible Recycling; Industry accreditations and standards.
• Collaborate with architects and designers to create opportunities, and prepare suitable furniture proposals that meets clients requirements.
• Stay current with industry developments, sustainability trends, and circular economy practices.
• Apply technical insights to provide creative solutions aligned with overall interior design concepts.
• Broad knowledge of global brands, manufacturers and their product portfolio’s.

Project Management

• Manage complete project lifecycle from initial consultation through implementation.
• Coordinate client and supplier relationships, administration, and delivery.
• Ensure seamless project execution and client satisfaction.

Required Experience and Qualifications

Education

Matric and Technical University diploma/degree in Construction/Architecture/Real Estate/Facilities Management with a furniture and/or interior design focus, or similar qualification.

Professional Experience

• Minimum 5 years relevant furniture industry ‘Dealer’ experience.
• Proven team experience in furniture supply/design.
• Strong business acumen with demonstrated customer satisfaction results.

Technical Knowledge

• Deep understanding of furniture design principles and ability to read technical layouts and shop-drawings.
• Knowledge of local workplace regulations.
• Familiarity with sustainability and circularity best-practice processes, applications and materials.

Technical Skills

• Advanced proficiency in Microsoft Office suite.
• Experience with Salesforce, Navision, preferred.
• Fluency in English (written and verbal).
• Valid South African driving license.

Personal Attributes

• Team spirit and empathy in managing diverse stakeholder relationships.
• Strong organizational skills for complex project coordination.
• Dynamism and energy to drive commercial business growth.
• Flexibility to adapt to changing client needs and market conditions.
• Dynamic problem-solving abilities.

Interested in this opportunity? If you fulfill all the required qualifications and this position interests you, please contact us to apply.

Location:

On-site – Johannesburg, ZAF

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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