Account Manager

Booyco Electronics; Rustenburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading technical solutions provider is seeking an experienced Account Manager to maintain and grow client relationships within the mining sector. The role is vital for ensuring service delivery excellence and achieving commercial targets. Candidates should have a Bachelor’s Degree in Electrical Engineering and 3-5 years of experience in account management. Strong communication and technical skills are essential. This position involves extensive travel in North West, Rustenburg, to engage clients directly and ensure SLA compliance.

Qualifications

• Matric + Bachelor’s Degree / Diploma in Electrical Engineering / Electronics or related field.
• 3 - 5 years’ experience in account management or client-facing role in the mining sector.
• Strong technical understanding of electronic/electrical systems.

Responsibilities

• Manage and expand relationships with assigned customer accounts.
• Conduct regular site visits and client meetings.
• Ensure compliance with contractual SLAs.
• Drive growth by cross-selling solutions.

Skills

Communication skills

Negotiation skills

Problem-solving skills

Technical knowledge in electronic systems

Education

Bachelor’s Degree in Electrical Engineering or related field

Job description

Job title: Account Manager

Job Location: North West, Rustenburg

Deadline: December 11, 2025

Quick Recommended Links

• Jobs by Location
• Job by industries

Main Purpose of the Job

The Account Manager is responsible for managing client relationships, ensuring service delivery, and achieving commercial and operational targets for assigned accounts. The role acts as the primary link between Booyco Electronics and the client, ensuring SLA compliance, safety, and service excellence. This position is pivotal to business retention and growth, and it requires proactive issue resolution, effective communication, and the ability to create 'Raving Fans' through exceptional performance.

Education, experience and competencies

• Matric + Bachelor’s Degree / Diploma in Electrical Engineering / Electronics / or related technical field.
• 3 - 5 years’ experience in a technical account management or client-facing role within the mining or heavy industrial sector.
• Proven ability to manage key accounts and deliver against SLAs.
• Strong technical knowledge of electronic / electrical systems and equipment.
• Excellent communication, negotiation, and problem-solving skills.
• Valid driver’s licence and willingness to travel extensively.

Responsibilities

• Manage and expand relationships with assigned customer accounts, acting as the primary point of contact.
• Conduct regular site visits and client meetings to maintain strong relationships and resolve issues proactively.
• Ensure compliance with contractual service level agreements (SLAs).
• Monitor and report on account performance, identifying risks and opportunities.
• Collaborate with internal teams to ensure seamless service delivery.
• Drive growth by cross-selling solutions to existing clients and identifying new business opportunities.
• Compile and submit accurate month-end and quarterly client reports.
• Maintain a minimum of 80% client satisfaction rating on feedback surveys.