Account Manager

Redheads Engineering Group; Rustenburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A client-focused engineering group in Rustenburg is seeking a dynamic Account Manager to enhance client relationships and drive service excellence in the mining sector. The ideal candidate should have a Bachelor’s in Electrical Engineering, 3–5 years of relevant experience, and strong technical skills. Responsibilities include managing client interactions and ensuring compliance with service standards. This role requires excellent communication and negotiation skills, as well as a willingness to travel.

Qualifications

• 3–5 years’ experience in a technical account management or client-facing role.
• Strong technical understanding of electrical/electronic systems.
• Valid driver’s license and willingness to travel extensively.

Responsibilities

• Manage and grow client relationships through regular site visits.
• Ensure SLA compliance and seamless service delivery.
• Identify risks and opportunities for account growth.

Skills

Client relationship management

Communication skills

Negotiation skills

Problem-solving

Education

Bachelor’s Degree/Diploma in Electrical/Electronic Engineering

Job description

Our client is looking for a dynamic Account Manager to join their team in Rustenburg!

If you’re passionate about building strong client relationships, driving service excellence, and delivering results in the mining or heavy industrial sector — this opportunity is for you.

As the key link between our client and their customers, you’ll ensure outstanding service delivery, uphold safety standards, and achieve commercial and operational targets.

Key Responsibilities:

• Manage and grow client relationships through regular site visits and proactive engagement.
• Ensure SLA compliance and seamless service delivery.
• Identify risks, opportunities, and drive account growth.
• Collaborate with internal teams to deliver exceptional results.
• Maintain a client satisfaction rating of 80% or higher.

Requirements:

• Matric + Bachelor’s Degree/Diploma in Electrical / Electronic Engineering or a related technical field.
• 3–5 years’ experience in a technical account management or client-facing role (mining or heavy industry preferred).
• Strong technical understanding of electrical/electronic systems.
• Excellent communication, negotiation, and problem-solving skills.
• Valid driver’s license and willingness to travel extensively.

If you’re confident that you meet the requirements and ready to make an impact — we’d love to hear from you!