Account Manager

Darkmatter Marketing; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A creative marketing agency in Johannesburg is seeking a proactive Account Manager. You will manage and nurture client relationships while overseeing project delivery. The ideal candidate has experience in account management within a marketing agency and strong understanding of digital marketing. This role offers opportunities for professional growth and working with diverse clients.

Benefits

Dynamic and collaborative work environment

Opportunities for professional growth

High-profile projects with diverse clients

Qualifications

• Proven experience as an Account Manager in a creative, digital, or marketing agency.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational skills with the ability to manage multiple projects simultaneously.

Responsibilities

• Manage and nurture relationships with a diverse portfolio of clients.
• Act as the primary point of contact between clients and internal teams.
• Oversee the planning, execution, and delivery of campaigns.

Skills

Experience in account management

Understanding of digital marketing

Excellent communication skills

Strong organizational skills

Proactive problem-solving

Education

Bachelor's degree in Marketing, Communications, Business, or related field

Job description

We are seeking a proactive and detail-oriented Account Manager to join our team in Sandton, Johannesburg.

Key Responsibilities

• Manage and nurture relationships with a diverse portfolio of clients.
• Act as the primary point of contact between clients and internal teams, ensuring clear communication and alignment on project goals.
• Oversee the planning, execution, and delivery of campaigns, ensuring they meet client expectations, timelines, and budgets.
• Coordinate with creative, marketing, and production teams to deliver high-quality work.
• Prepare and present project updates, reports, and post-campaign analyses to clients.
• Identify opportunities for account growth and propose new initiatives.
• Handle client feedback and resolve any issues promptly and professionally.

Requirements

• Proven experience as an Account Manager in a creative, digital, or marketing agency.
• Strong understanding of digital marketing and campaign management.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• A client-focused mindset with a proactive approach to problem-solving.
• Bachelor's degree in Marketing, Communications, Business, or a related field is preferred.

Why Join DarkMatter

• A dynamic and collaborative work environment.
• Opportunities to work on high-profile projects with diverse clients.
• Professional growth and development opportunities.

#J-