Account Manager

FOUR POINT 0; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading provider of advanced electrical solutions is seeking an Account Manager for their Gqeberha team. The role focuses on maintaining key accounts and driving growth through customer engagement and tailored solutions. Ideal candidates have 10 years of experience in the electrical industry, strong communication skills, and a strategic mindset.

Qualifications

• 10 years' experience in sales and marketing in the electrical industry.
• Demonstrated success in account management, sales, or business development.
• Excellent interpersonal and negotiation skills.

Responsibilities

• Build and maintain strong relationships with assigned customer accounts.
• Drive account retention and growth through cross-selling.
• Prepare reports on account performance and growth opportunities.

Skills

Sales experience

Account management

Excellent communication skills

Negotiation skills

Strategic thinking

Tools

CRM systems

Job description

A leading provider of advanced electrical control and automation solutions is looking for an Account Manager to join their team.

The Account Manager manages relationships with assigned customers, ensuring service quality, responsiveness, and consistent sales support. This role is focused on retaining key accounts within the region and increasing wallet share through a deep understanding of customer needs, proactive engagement, and a solutions-driven approach.

Responsibilities

• Build and maintain strong, long-term relationships with assigned customer accounts.
• Ensure service quality and responsiveness by acting as the primary point of contact for customer needs.
• Drive account retention and growth by increasing wallet share through cross-selling and solution alignment.
• Develop a deep understanding of customer operations and challenges to identify opportunities for their products and services.
• Collaborate with internal teams, including product marketing, supply chain, and engineering, to deliver tailored solutions and support.
• Monitor account performance, prepare reports, and provide insights to management on growth opportunities and risks.
• Negotiate commercial terms in line with their policies and strategic objectives.
• Stay informed on market trends, competitors, and industry developments to maintain a competitive edge.

Essential Requirements

• 10 years' experience in sales and marketing in the electrical industry.
• Strategic focus on motors and motor control.
• Demonstrated success in account management, sales, or business development, preferably in automation or similar sectors.
• Strong commercial acumen with experience managing a diverse portfolio of key accounts.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to work independently and collaboratively across teams.
• Proficiency in CRM systems and reporting tools.
• Valid driver’s licence and willingness to travel within the region as required.

Beneficial Requirements

• Experience in a leadership or mentoring capacity within a sales environment.
• Exposure to industrial or technical products and solutions.
• Strategic planning and advanced problem-solving capabilities.