Account Manager

Safeguard Global; Gauteng; Hybrid; ZAR 400 000 - 600 000; Full time

Job summary

A global HR solutions provider is looking for an Account Manager to manage and grow client portfolios while uncovering new business opportunities. The role requires proven sales experience, exceptional communication skills, and a strategic mindset to meet clients' needs. This position offers a hybrid work schedule from the Sandton office, with hours from 1 PM to 10 PM (SAST).Candidates must thrive on building meaningful relationships and revenue growth.

Benefits

Access to learning platforms

International networking opportunities

Qualifications

• Proven experience in sales, pre-sales, or account management.
• Fluent in English with exceptional communication skills.
• Data-driven with a strategic mindset to identify client needs.

Responsibilities

• Manage and grow a portfolio of existing clients.
• Achieve account growth targets driving revenue.
• Build and maintain detailed client profiles for long-term growth.
• Conduct quarterly business reviews to track progress.

Skills

Sales experience

Account management

Relationship building

Negotiation skills

Data analysis

Communication skills

Job description

Overview

As an Account Manager, you'll take the lead in managing and growing a portfolio of existing clients while uncovering new business opportunities.

You'll be the trusted partner for our customers, connecting with them across multiple channels, understanding their global workforce goals, and delivering solutions that drive real impact.

If you're driven, passionate about sales, and thrive on building meaningful client relationships, this is the role for you.

The successful candidate will work a hybrid schedule from our Sandton office, with working hours from 1PM to 10PM (SAST).

What you will do

Achieve monthly and quarterly account growth targets, driving revenue across both active and dormant accounts.

Re-engage and grow dormant or low-activity accounts, reigniting relationships and uncovering new opportunities.

Build and maintain detailed client profiles, including client mapping and retention plans to support long-term growth.

Proactively engage with accounts to understand their growth strategies and position Safeguard as a key partner.

Provide deep insights into new territories clients may expand into, supporting their global ambitions.

Maintain accurate growth forecasts for each client, ensuring visibility of future opportunities.

Conduct quarterly business reviews to track progress and align on objectives.

Host bi-weekly to monthly client meetings to review key performance indicators and strengthen relationships.

Develop client-specific workflows to align processes internally and externally for seamless collaboration.

Work closely with clients to resolve issues, leveraging internal teams across time zones for timely solutions.

Collaborate with internal departments to keep communication open and consistent throughout the client journey.

Respond quickly and professionally to client questions, ensuring a high standard of service.

Act as a trusted advisor, collaborating with internal teams to provide accurate answers and updates to clients.

What will make you stand out

Proven experience in sales, pre-sales, or account management, with a track record of driving growth.

Demonstrated success in reviving dormant or underperforming accounts and turning them into revenue-generating partnerships.

Data-driven approach, able to analyse account performance, identify opportunities and forecast growth accurately.

Fluent in English, with exceptional verbal and written communication skills.

Strategic and consultative mindset - able to identify client needs, propose tailored solutions, and position offerings effectively.

Excellent relationship-building skills, building and maintaining trust, with the ability to engage stakeholders at multiple levels.

Strong negotiation and upselling skills, with a focus on long-term client retention.

Willing and able to work USA Eastern Time Zone hours (1:00 PM – 10:00 PM SAST) to align with client needs.

Who we are and what we do

Safeguard Global is....Global!

With offices worldwide, we help

• companies hire, manage, and pay employees in + countries.

It's all about people!

Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe.

Why become a Guardian

International Environment : Grow your network internationally and collaborate across the world.

Interact, discover cultures, and tap into local expertise.

• ? Our Culture : We emphasize the people factor in everything we do.

Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.

Learning

We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Next Steps

To express your interest, please click on the following link and apply directly online.

We wish you the best with your application.

Welcome to the Future of Work!

Details

Seniority level: Associate

Employment type: Full-time

Job function: Business Development and Sales

Industries: Human Resources Services

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