Account Manager

Aes Global; Cape Town; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A leading recruitment firm in Cape Town is seeking an Account Manager to manage client relationships and drive business growth. The role involves extensive client interactions, new business outreach, and collaborating with recruitment consultants. Ideal candidates should have strong communication skills and experience in account management or B2B sales. This position offers a hybrid working model.

Qualifications

• 1 – 3 years' experience in account management, client services, or B2B sales.
• Proven ability to build and maintain strong client relationships.
• Experience balancing account management with some business development responsibility.
• Excellent communication, presentation, and negotiation skills.
• Strong organisational and time management skills with the ability to manage multiple accounts.

Responsibilities

• Act as the primary point of contact for a portfolio of clients, ensuring their recruitment needs are met.
• Deepen partnerships by identifying cross-selling opportunities.
• Undertake focused outreach to targeted prospects.
• Conduct thorough discussions with clients to understand hiring requirements.
• Translate client needs into clear, actionable recruitment briefs.
• Partner closely with AES recruitment consultants for successful placements.
• Monitor industry trends and competitor activity.
• Use CRM system to manage accounts and track outreach activity.

Job description

Account ManagerAES Global — City of Cape Town, Western Cape, South Africa (Hybrid) Are you a relationship-driven professional with a talent for managing clients and supporting business growth?

AES Global is seeking a proactive Account Manager to join our team.

This key role balances nurturing existing client relationships with targeted new business outreach, ensuring a steady flow of high-quality recruitment mandates for our specialist consultants. As the client-facing link in our -degree recruitment cycle, you'll play a pivotal role in maintaining strong partnerships, understanding client needs, and converting opportunities into successful recruitment projects.

What You'll Be Doing

• Account Management : Act as the primary point of contact for a portfolio of clients, ensuring their recruitment needs are met and relationships remain strong.
• Client Growth : Deepen partnerships by identifying cross-selling opportunities and positioning AES Global as a trusted recruitment partner.
• New Business Outreach : Undertake focused outreach to targeted prospects, introducing AES Global's value proposition and generating new client opportunities.
• Needs Assessment : Conduct thorough discussions with clients to understand hiring requirements, company culture, and long-term talent strategies.
• Mandate Generation : Translate client needs into clear, actionable recruitment briefs for our delivery team.
• Collaboration : Partner closely with AES recruitment consultants, providing detailed client insights and ongoing support to ensure successful placements.
• Market Insight : Monitor industry trends, competitor activity, and market developments to inform client conversations and identify new opportunities.
• Pipeline Management : Use our CRM system to manage accounts, track outreach activity, and report on pipeline progress.

What You'll Need

• 1 – 3 years' experience in account management, client services, or B2B sales.
• Proven ability to build and maintain strong client relationships.
• Experience balancing account management with some business development responsibility.
• Excellent communication, presentation, and negotiation skills.
• Strong organisational and time management skills with the ability to manage multiple accounts.