Account Manager

Salt Digital Recruitment; Cape Town; On-site; ZAR 334,800 - 390,600; Full time

Job summary

Salt Digital Recruitment is seeking an experienced Account Manager in Cape Town. This role involves managing client relationships, ensuring timely and budget-compliant project delivery, and strategizing to identify growth opportunities.

The ideal candidate thrives in a fast-paced agency environment and has strong organisational skills, excellent communication abilities, and a solid understanding of client relationship management.

Qualifications

• Proven experience in an Account Manager role within an advertising or marketing agency.
• Ability to manage multiple projects and stakeholders simultaneously.
• Strong organisational skills with high attention to detail.

Responsibilities

• Manage client accounts with a proactive and strategic approach.
• Build and maintain strong, long-term client relationships.
• Ensure projects are delivered on time, within budget, and according to scope.

Skills

Client relationship management

Campaign delivery

Strategic thinking

Interpersonal skills

Problem-solving ability

Attention to detail

Organisational skills

Job description

Salary: R 30 000,00 - R 35 000,00 CTC per month (depending on experience)

Location: Cape Town (remote) OR Knysna (onsite)

Overview

A leading creative and marketing agency is looking for an experienced Account Manager to join its growing team. This is an opportunity to work in a highly collaborative, fast‑paced environment where strategy, creativity, and client relationships intersect. The role is ideal for someone who enjoys balancing commercial thinking with operational execution, while acting as a trusted partner to clients across a variety of campaigns and projects. The successful candidate will play a key role in managing client relationships, driving campaign delivery, coordinating cross‑functional teams, and ensuring projects are delivered on time, within budget, and to a high standard. Beyond day‑to‑day account management, the role also requires someone who can think proactively, identify growth opportunities, and contribute strategically to both client success and agency performance. This environment suits someone who thrives in agency life, enjoys solving problems, communicating with multiple stakeholders, and managing moving parts without losing attention to detail. The role offers exposure to a dynamic team culture, exciting brands, and the opportunity to make a meaningful impact within a growing agency environment.

Duties and Responsibilities

• Manage client accounts with a proactive and strategic approach
• Build and maintain strong, long‑term client relationships
• Act as the primary point of contact for clients, ensuring excellent service delivery
• Understand client business objectives and provide strategic guidance where needed
• Develop and manage account plans aligned to client goals and agency objectives
• Coordinate and oversee campaign execution across internal teams including strategy, creative, development, and growth
• Ensure projects are delivered on time, within budget, and according to scope
• Manage account budgets and support financial performance and profitability
• Collaborate closely with internal stakeholders to ensure smooth account operations
• Monitor industry trends, market dynamics, and competitor activity relevant to client sectors
• Continuously improve processes and contribute to operational efficiency within the agency

Requirements

• Proven experience in an Account Manager role within an advertising, creative, or marketing agency environment
• Strong understanding of client relationship management and campaign delivery
• Ability to manage multiple projects and stakeholders simultaneously
• Excellent communication and interpersonal skills
• Strong organisational skills with high attention to detail
• Commercial awareness and experience managing budgets or account profitability
• Strategic thinking and problem‑solving ability
• Confident working in a fast‑paced, deadline‑driven environment
• Ability to collaborate effectively across cross‑functional teams