Account Manager

Blouberg Holiday Rentals T / A Host Agents; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading property management firm in Cape Town seeks a dedicated Account Manager to oversee a portfolio of short-term rental properties. You will manage property performance and ensure guest satisfaction while building relationships with property owners. The ideal candidate has experience in property management and strong technical skills. Competitive remuneration and a full-time, permanent position await the right candidate.

Qualifications

• Strong technical computer skills across laptops, tablets, and mobile devices.
• Availability to work one weekend per month.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Manage a diverse portfolio of short-term rental properties.
• Develop and implement strategies to enhance property appeal.
• Build and maintain strong relationships with property owners.

Skills

Technical computer skills

Professional communication skills

Time management

Detail-oriented

Education

Experience in property management

Job description

About the Role

Host Agents is seeking a dynamic and motivated Account Manager to oversee a portfolio of property hosts and owners.

Key Responsibilities

• Manage a diverse portfolio of short-term rental properties, ensuring optimal performance and guest satisfaction.
• Develop and implement strategies to enhance property appeal and improve occupancy rates.
• Build and maintain strong relationships with property owners, offering expert guidance and support.
• Coordinate with maintenance, cleaning, and guest service teams to ensure properties are guest-ready.
• Analyse performance metrics and prepare reports on occupancy, revenue, and guest feedback.
• Review and approve owner statements before distribution.

Requirements

• Strong technical computer skills across laptops, tablets, and mobile devices.
• Availability to work one weekend per month.
• Professional communication skills (email, phone, video, and text).
• Ability to work well under pressure in a fast-paced, agile environment.
• Excellent time management with the ability to handle frequent changes and interruptions.
• Highly responsive, reliable, and detail-oriented.

Qualifications

• Previous experience in property management, rental / short-term stay management, or sectional title / body corporate rule enforcement.

How to Apply

If you are ready to take the lead and make a difference, apply by sending your CV to with "Account Manager" in the subject line.

Job Details

• Job Types: Full-time, Permanent
• Experience: Administrative: 2 years (Preferred)
• Experience: Property Management: 1 year (Preferred)
• Location: Bloubergstrand, Western Cape (Preferred)
• Work Location: In person