Account Management Professionals

Sagan Recruitment; South Africa; Remote; ZAR 200 000 - 300 000; Part time

Job summary

A recruitment agency is seeking Account Management Professionals to manage client relationships end-to-end and ensure satisfaction. The role is remote, aimed at candidates based in South Africa. Ideal candidates should have proven experience in account/client management and strong communication skills. The position focuses on proactive engagement with clients to drive satisfaction and growth.

Qualifications

• Proven experience in account/client management or customer success.
• Strong relationship-building, communication, and problem-solving skills.
• Experience with CRM or customer success platforms is a plus.

Responsibilities

• Serve as the primary point of contact for assigned clients.
• Drive adoption, resolve issues, and ensure on-time delivery.
• Identify upsell/cross-sell opportunities and renewals.
• Coordinate internal teams to meet client objectives and SLAs.
• Track account health and provide regular reporting.

Skills

Account/client management experience

Strong relationship-building skills

Communication skills

Problem-solving skills

Ability to manage multiple accounts

Tools

CRM platforms

Job description

Account Management Professionals – Remote (South Africa).

Compensation based on experience.

Work Schedule: Depending on Client’s Timezone.

NOTE: INDEPENDENT CONTRACTOR POSITION.

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

Position Overview:

Own client relationships end-to-end to ensure satisfaction, retention, and growth. This is an active pooling listing to identify South Africa–based Account Management talent for future openings.

Key Responsibilities:

• Serve as the primary point of contact for assigned clients.
• Drive adoption, resolve issues, and ensure on-time delivery.
• Identify upsell/cross-sell opportunities and renewals.
• Coordinate internal teams to meet client objectives and SLAs.
• Track account health and provide regular reporting.

Requirements:

• Proven experience in account/client management or customer success.
• Strong relationship-building, communication, and problem-solving skills.
• Comfortable managing multiple accounts and priorities remotely.
• Experience with CRM or customer success platforms is a plus.
• Based in South Africa.