Account Executive - Johannesburg

Booking Holdings, Inc.; Sandton; Hybrid; ZAR 200,000 - 300,000; Full time

Job summary

A global online travel agency is seeking an Account Executive in Johannesburg. The role involves supporting accommodation partners, building webpages, and providing training. Candidates should have excellent communication skills and some experience in the e-travel industry. This position offers flexible working arrangements and generous benefits, including paid time off.

Benefits

Annual paid time off

Hybrid working arrangements

Industry leading product discounts

Qualifications

• Excellent communication skills are a must for this role.
• Knowledge of the e-travel or hotel industry is advantageous.
• Ability to work independently and take responsibility.

Responsibilities

• Communicate with partners to enhance business development.
• Build positive relationships to improve availability and rate structure.
• Provide training on how to use Booking.com systems.

Skills

Excellent face-to-face communication skills

Proficient English speaker and writer

Affinity/experience in e-travel or hotel/travel industry

Pro-active

Great teammate

Job description

Overview

Booking.com is seeking a full time Account Executive for our lovely office in Johannesburg. Role Description: As an Account Executive your main task will be to provide support to new and existing accommodation partners, contacting, informing and advising them about how to meet the demands of the visitors on the Booking.com website. You will also build the accommodations webpages and training the new accommodations on how to use Booking.com’s extranet and how to use the systems that can improve their availability and supply.

Responsibilities

• Day-to-day pro-active communication with partners in your region by telephone, by internal messaging and occasionally in person to assist with the development of the business;
• Building positive relationships with partners to ensure that they offer the best availability and rate structure;
• Discuss opportunities with partners that will help improve business by using Booking.com BV’s internal tool of priority setting;
• Participation in weekly team learning in your office;
• Advise accommodation partners regarding their web pages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions;
• Providing support to properties or Booking.com BV in building the webpage for accommodations and/or maintaining property information on the Booking.com website;
• Delivering training by phone to new and or existing properties on how to use Booking.com’s extranet and rates & availability system.

Qualifications & Skills

• Excellent face-to-face and telephone communication skills;
• Proficient English speaker and writer;
• Affinity/experience within e-travel and/or hotel/travel industry is a plus;
• Pro-active, sense of responsibility and can work independently;
• Great teammate, motivated and enjoys to work in e-travel and hospitality;

Benefits

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Diversity, Equity and Inclusion

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process

• Let’s go places together: How we Hire
• This role does not come with relocation assistance.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Please attach CV and additional documentation in English language.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.