Account Executive Assistant

FNB South Africa; Polokwane; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial institution in Polokwane is seeking an Account Executive Assistant to manage client portfolios and provide exceptional service. The ideal candidate has an NQF 5 qualification and 3-4 years of experience in the financial sector, particularly in Commercial Credit and Agriculture. Strong ability to resolve customer queries effectively is crucial in enhancing satisfaction. This role offers a chance to drive client relationships and service delivery.

Qualifications

• Relevant NQF 5 qualification (Financial / Agric).
• 3 - 4 years’ relevant relationship experience within the financial / banking sector.
• Strong proven knowledge and experience in Commercial Credit and Agric.

Responsibilities

• Support the Account Executive by managing and administering a portfolio of clients.
• Deliver exceptional service through educating the client and maintaining relationships.
• Advise on resolving customer queries to ensure satisfaction and retention.
• Continuously monitor process turnaround times and quality standards.

Job description

Job title: Account Executive Assistant

Job Location: Limpopo, Polokwane

Deadline: November 16, 2025

Are you someone who can:

• Support the Account Executive by managing and administering a portfolio of clients including the application of an approval and ongoing quality risk management of the clients' credit facilities
• Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained
• Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention
• Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery

You will be an ideal candidate if you:

• Have a relevant NQF 5 qualification (Financial / Agric)
• Have 3 - 4 years’ relevant relationship experience within the financial / banking sector
• Have strong proven knowledge and experience in Commercial Credit and Agric
• Are not an unrehabilitated insolvent

End Date: October 28, 2025