Account Executive Assistant

Firstrand Group; Polokwane; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial institution in South Africa is seeking an Account Executive Assistant. The role involves managing client portfolios and ensuring quality risk management in credit facilities. Candidates should hold a relevant NQF 5 qualification and have 3-4 years of experience in the banking sector. Join a diverse team where innovation thrives and client satisfaction is a priority. Applications close on 11/10/2025.

Benefits

Opportunities to network and collaborate

Challenging working environment

Opportunities to innovate

Qualifications

• Relevant NQF 5 qualification in Financial or Agricultural fields.
• 3 - 4 years of experience in relationship management within the banking sector.
• Knowledge in Commercial Credit and Agriculture.

Responsibilities

• Support the Account Executive by managing a portfolio of clients.
• Deliver exceptional service and maintain client relationships.
• Advise on resolution of customer queries to ensure satisfaction.
• Monitor process turnaround times and enhance client service.

Job description

Description

To support the Account Executive by analysing, managing and administering a portfolio of clients including credit application process and ongoing quality risk management of the clients’ credit facilities and credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship.

Hello Future Account Executive Assistant,

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Commercial Sales Inland, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Job Responsibilities

• Support the Account Executive by managing and administering a portfolio of clients including the application of an approval and ongoing quality risk management of the clients' credit facilities.
• Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained.
• Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
• Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.

Qualifications

• Have a relevant NQF 5 qualification (Financial / Agric).
• Have 3 - 4 years’ relevant relationship experience within the financial / banking sector.
• Have strong proven knowledge and experience in Commercial Credit and Agric.
• Are not an unrehabilitated insolvent.

Benefits

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

Desired Traits

• Adaptable and curious.
• Sales driven.
• Thrive in a collaborative environment.
• Client-centric.

Apply now if you are interested in taking the next step. We look forward to engaging with you!

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

Closing date: 11 / 10 / 25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.