Account Director

Webwiser; Wes-Kaap; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A digital marketing agency in South Africa is looking for an Account Director to lead client management and oversee creative projects. You will mentor teams, ensure client satisfaction, and manage budgets for impactful campaigns. The ideal candidate should have a strong background in client services and project management. This role offers a competitive salary and opportunities for professional growth.

Benefits

Competitive salary package

Professional growth opportunities

Creative and innovative team environment

Qualifications

• Proven track record in client/account management within an agency environment.
• Experience managing complex creative projects and approvals.
• Strong experience in financial forecasting and budgeting.

Responsibilities

• Lead client and account management ensuring satisfaction and growth.
• Manage complex creative approval projects.
• Mentor and manage team members while fostering high performance.

Skills

Client/account management

Complex project management

Financial forecasting

Budgeting for creative production

Presentation skills

Team management

Creative strategy development

Job description

About Us:

At WBWR, we’re not just a digital experience and e-commerce marketing agency – we’re trailblazers. We deliver campaigns that connect, engage, and create measurable impact for brands.

Role Overview

As an Account Director at WBWR, you will be the primary bridge between our clients and agency teams, ensuring exceptional delivery across integrated campaigns. You will lead through-the-line marketing initiatives, oversee project execution, manage and mentor team members, and maintain strong client relationships. You’ll also be responsible for aligning creative work with business goals, financial targets, and regulatory requirements while driving innovation across campaigns.

Key Responsibilities:

• Lead extensive client and account management for major clients, ensuring consistent satisfaction and growth.
• Manage complex creative approval projects, bridging client and internal teams, and maintaining high creative standards.
• Inspire and guide creative teams, overseeing campaigns across brand positioning, identity, above-the-line, digital and social, experiential activations, retail, CRM & loyalty, and product launches.
• Develop and implement account strategies that drive measurable client growth and success.
• Oversee budget, financial forecasting, and creative production costs to ensure profitable and efficient campaigns.
• Nurture client relationships through challenging creative processes, providing guidance and thought leadership.
• Present and negotiate effectively with clients, including C-suite executives.
• Mentor and manage team members, fostering development, collaboration, and high performance.

Experience & Skills:

• Proven track record in client/account management within an agency environment.
• Demonstrated experience managing complex creative projects and approvals.
• Portfolio of successful integrated campaigns across multiple channels and touchpoints.
• Strong experience in management, financial forecasting, and budgeting for creative production.
• Ability to develop and implement account strategies that drive client success.
• Expertise in bridging client services and creative departments, managing approvals, and ensuring quality outcomes.
• Knowledge of regulatory compliance in marketing campaigns is a plus.
• Excellent presentation, negotiation, and facilitation skills, including experience with C-suite executives.
• Experience mentoring and managing teams.
• Passion for creative innovation, emerging trends, and new technologies.
• Curiosity for integrating new channels, data, and technology into campaigns to enhance consumer engagement.

Why WBWR:

• Be part of a creative, innovative team shaping the future of digital marketing.
• Work on high-impact campaigns for leading brands.
• Opportunity to grow professionally while driving client success.
• Competitive salary package