Account Assistant

Webwiser; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A digital marketing agency in South Africa is seeking an Account Manager to manage key client relationships and lead projects across various teams. The ideal candidate has over 3 years of account management experience in a digital setting, with strong skills in client communication and project management. You will be at the heart of client interactions, ensuring successful delivery of campaigns. Competitive compensation and a dynamic work environment are offered.

Benefits

Innovative work environment

Diverse projects exposure

Professional growth opportunities

Competitive compensation

Qualifications

• 3+ years’ experience in account management, preferably within a digital marketing or creative agency.
• Strong understanding of digital marketing channels (SEO, PPC, social media, content, web).
• Excellent project management and client communication skills.

Responsibilities

• Serve as main point of contact for assigned clients, building strong partnerships.
• Lead client communication and strategy alignment.
• Work closely with teams to deliver impactful campaigns.
• Manage budgets, timelines, and project scopes.
• Present campaign work to clients confidently.
• Track campaign performance and prepare reports.
• Identify opportunities for growth within accounts.
• Mentor junior team members.

Skills

Account management

Client communication

Project management

Digital marketing

Job description

About Webwiser

At WBWR, we're not just a digital experience and e-commerce marketing agency – we're trailblazers in redefining online success. We're on a mission to empower brands and businesses with unparalleled digital strategies that transcend boundaries and elevate customer experiences to new heights.

The Opportunity: Account Manager

The Account Manager plays a pivotal role at Webwiser, managing key client relationships and leading project delivery across digital, creative, and technical teams. You’ll act as the strategic link between clients and the agency, ensuring we deliver work that’s not only on brief but drives tangible results.

Responsibilities

• Serve as the main point of contact for your assigned clients, building strong and trusted partnerships.
• Lead client communication and strategy alignment, ensuring their goals are clearly understood and executed.
• Work closely with creative, content, digital, and development teams to deliver impactful campaigns and web projects.
• Manage budgets, timelines, and project scopes to ensure smooth delivery and high-quality outputs.
• Present campaign and creative work to clients with confidence and clarity.
• Track campaign performance and prepare reports with insights and recommendations.
• Identify opportunities for growth and improvement within each account.
• Mentor and guide junior team members to help them develop within the client service function.

Requirements

• 3+ years’ experience in account management, preferably within a digital marketing or creative agency.
• A strong understanding of digital marketing channels (SEO, PPC, social media, content, web).
• Excellent project management and client communication skills.
• Proven ability to manage multiple clients and campaigns simultaneously.
• A proactive, collaborative approach with a keen eye for detail.

What We Offer

• A collaborative and innovative environment where ideas thrive.
• Exposure to diverse projects across industries and digital platforms.
• Opportunities for professional growth and leadership development.
• Competitive compensation and the chance to work with passionate, creative people.