Academic Support Advisor (Johannesburg Campus)

South African College Of Applied Psychology; Johannesburg; On-site; ZAR 300 000 - 500 000; Full time

Job summary

An independent provider of psychological qualifications seeks an Academic Support Advisor for its Johannesburg Campus. This full-time role involves providing academic support to students, facilitating career guidance, and monitoring academic performance. Candidates should hold an Honours Degree or have relevant experience, coupled with strong computer skills. Flexible hours may be required due to student support webinars and events.

Qualifications

• Minimum Honours Degree or 5 years experience in a relevant field.
• Advanced computer literacy including online systems.
• 2 years of full-time experience in Higher Education.

Responsibilities

• Provide academic support to students.
• Act as a point of contact for academic needs.
• Monitor student academic performance and engagement.

Skills

Academic support and development

Enthusiasm for Higher Education

Computer literacy

Experience in Higher Education

Education

Honours Degree in Counselling, Psychology, Coaching, or Business Management

Job description

Overview

SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology.

We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online. SACAP is looking to employ an Academic Support Advisor for the Johannesburg Campus.

This role will provide a full range of academic support and development services to ensure students are empowered to realize their academic success.

The role will also connect students' academic interests with their personal and career ambitions.

Responsibilities

• Providing academic support and development to SACAP's students
• Acting as a point of contact for all academic support and development needs
• Responding to and resolving student queries within the stipulated time frames
• Involved in termly orientation per new cohort
• Monitoring student academic performance and engagement
• Tracking and documenting national academic support and development metrics
• Study plans and career guidance
• Academic one-on-one counselling
• Awareness / advocacy campaigns regarding academic issues
• Facilitating peer support and peer-assisted learning
• Identifying at-risk students and tracking retention
• Utilizing SACAP's Student Management System in order to provide expert guidance to SACAP students

Qualifications & Experiences

• A minimum of an Honours Degree qualification in the discipline of Counselling, Psychology, Coaching, Business Management, Leadership; or at least 5-years' experience in a cognate field with high academic results
• Advanced computer literacy skills, including online systems
• 2 years of full-time experience, preferably within the field of Higher Education

Personal Attributes

• Enthusiasm for Higher Education in South Africa, particularly in the Private Higher Education sector (PHEI)
• A passion for academic support
• Responsible, reliable and purpose driven in their approach
• Self-motivated and holds themselves to a standard of excellence when completing tasks
• Is flexible and adaptable where needed to achieve results
• Displays high integrity in all situations
• Empathetic
• Is diplomatic, professional and person-centred in their interactions
• Manages stress well and has the ability to work under pressure

Operating Hours

This is a full-time position operating from Mondays to Fridays.

• Monday – Thursday: 08:00 – 17:00
• Friday: 08:00 – 17:00

Note that you will be required to administer various student support webinars during the evenings, and/or attend Open Days from time to time, and therefore flexible hours do apply.

Application Process

Please submit a copy of your ID, CV and all other relevant supporting documents with your application via our careers portal.

Applications close on Friday 07 November.