Academic Operations & Student Services Specialist

Optimi Learning; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading educational company in Centurion is seeking motivated individuals for the role of Academic Support Administrator. Candidates should have strong communication skills, a Grade 12 education, and at least 3 years of experience. Responsibilities include managing class lists, assisting with supplementary exams, and handling client inquiries using Microsoft Teams and Zoho. Proficiency in Microsoft Office is essential.

Qualifications

• A minimum of 3 years experience in a similar role.
• Must be assertive.

Responsibilities

• Export class lists on Power BI.
• Add students to their classes.
• Assist with IOS supplementary exams.
• Handle all client enquiries on Zoho for Academic operations.
• Add students and invigilators to Microsoft Teams.
• Assist teachers with queries.
• Update class lists.
• Activate email addresses.

Skills

Communication skills

Team player

Proficiency in English

Education

Grade 12

Administration and Client Services Qualification

Tools

Microsoft Office Suite

Power BI

Zoho

Microsoft Teams

Job description

A leading educational company in Centurion is seeking motivated individuals for the role of Academic Support Administrator. Candidates should have strong communication skills, a Grade 12 education, and at least 3 years of experience. Responsibilities include managing class lists, assisting with supplementary exams, and handling client inquiries using Microsoft Teams and Zoho. Proficiency in Microsoft Office is essential.