Academic Operations Administrator

ADvTECH; East London; On-site; ZAR 150 000 - 200 000; Full time

Job summary

A leading private education provider in South Africa is seeking a dedicated Administrative Assistant to join their team at IIE Rosebank College. The role involves maintaining student records, assisting with administrative duties, and supporting the management and academic team in ensuring smooth operation during assessment cycles. Candidates must have a Diploma in Office Administration and 1-2 years of experience in educational settings. The position provides an opportunity to contribute to student success within a supportive environment.

Qualifications

• 1-2 years of experience in administrative duties & client service experience.
• 1-2 years' experience within an Educational Institution required.

Responsibilities

• Maintain student records and capture/import marks.
• Assist with administrative duties and set up of assessment cycles.
• Support management and academic team to meet deadlines and resolve queries.

Skills

MS Office proficient

Customer service orientation

Effective communication skills

Attention to detail

Time management

Education

Diploma/Certification in Office Administration, NQF Level 6

Job description

Overview

Join Our Team at IIE Rosebank College

The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide. As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you. Join us on our journey of shaping futures!

Job Purpose

To maintain student records; including assessment administration; collection of assessments; keeping of registers and capturing and/or importing of marks.

Duties & Responsibilities

• Operating Procedures documentation; including query resolution.
• Data capturing and document management.
• Assist with administrative duties and set up of assessment cycles.
• Storeroom management and archiving.
• Support management and the Academic team to ensure that deadlines are met and student queries are resolved within agreed time frames.
• Support overall campus activities such as registration of students, orientation, open days, internal and external audits.

Minimum requirements

• Diploma/Certification in Office Administration. NQF Level 6
• 1-2 years of experience in administrative duties & client service experience.
• 1-2 years' experience within an Educational Institution required.
• MS Office proficient

Key competencies

• Knowledge and understanding of the South African higher education systems and regulatory framework.
• Ability to manage time effectively.
• Attention to detail.
• Customer service orientated.
• Ability to effectively cope with change.
• Deadline orientated and can work well under pressure.
• Be able to work in a team environment.
• Effective communication skills.

Working Hours

Classes are scheduled from 08h00 to 17h00, Monday to Friday. Your working hours will depend on the modules allocated to you.

Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.