ACADEMIC COORDINATOR

Brentwood Recruitment; Midrand; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable education support organization in Midrand is seeking an experienced academic support professional. The role involves answering queries, assisting student registrations, and preparing schedules. Ideal candidates have a diploma or degree in Education or Administration and at least two years of relevant experience. This position offers an opportunity to support student success in a dynamic environment.

Qualifications

• At least 2 years of experience working in an academic support role.

Responsibilities

• Answer customer queries.
• Assist with processing student registrations.
• Prepare student schedules for courses.
• Complete graduation documents for courses.
• Guide and support students.
• Liaise with lecturers and programme coordinators.

Skills

Experience with students

Customer service skills

Administrative skills

Education

Diploma or Degree in Education or Administration

Job description

Qualifications & Experience :

• Diploma or Degree in Education or Administration
• 2 years experience working with students in an academic support role

Duties include and responsibilities :

• Answering customer queries
• Assisting with the processing of student registrations
• Preparing the student schedules for courses
• Completion of the graduation documents for the course and qualifications
• Guiding and supporting students
• Liaising with Lecturers and Programme Coordinators
• Taking attendance
• Out of Office cover and campus administrative duties
• Updating outcomes on the SMS
• Cancelling abandoned carts on the SMS
• The processing of student and employer surveys
• The preparation of Credit Transfer documentsQuality monitoring
• Implementing company policies and procedures
• Managing student records and learner management systems
• Assisting with the institutes accounts
• Working with and maintaining the student portals
• Assisting with the updating of the student details
• Ad hoc tasks as required by the Academic Head and Learning Support Officers