43331289644 - Account Manager

Activate Talent; South Africa; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading healthcare marketing firm is seeking a versatile Account Manager to drive client satisfaction and business growth remotely. This role requires strong relationship-building skills and experience in account management or client success, ideally within healthcare marketing. The candidate should be comfortable working across time zones and managing outbound prospecting efforts using tools like Apollo and Cognism.

Qualifications

• 2–4 years of experience in account management, client success, or business development.
• Background in healthcare, agency, or performance marketing is highly preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Act as the main point of contact for assigned healthcare clients, ensuring smooth onboarding.
• Build and maintain strong, trust-based relationships with clients.
• Support outbound prospecting efforts using Apollo, Cognism, and LinkedIn.

Skills

Account management

Client success

Business development

Relationship building

Consultative communication

Proficiency in Apollo

Proficiency in Cognism

Proficiency in LinkedIn Sales Navigator

Job description

Position: Account Manager

Location: South Africa - Remote

Employment Type: Full-Time (EST Timezone)

Type of contract: Independent contractor

SCOPE OF THE ROLE

We’re seeking a versatile Account Manager to join a growing team specializing in healthcare marketing and patient acquisition. This hybrid role blends account management, client success, and business development — ideal for someone who thrives in a fast‑paced, referral‑driven environment where relationships and results come first.

You’ll be the key bridge between healthcare clients and our internal marketing team — ensuring satisfaction, spotting growth opportunities, and supporting outbound prospecting campaigns using tools like Apollo and Cognism.

RESPONSIBILITIES

Account Management & Client Success

• Act as the main point of contact for assigned healthcare clients, ensuring smooth onboarding, campaign execution, and client satisfaction.
• Build and maintain strong, trust‑based relationships with healthcare practitioners, clinics, and partners.
• Understand each client’s growth goals and align marketing solutions to drive measurable outcomes.
• Identify upsell and retention opportunities across service offerings.
• Track client activity, feedback, and success metrics; maintain organized notes and follow‑ups.

Business Development

• Support outbound prospecting efforts using Apollo, Cognism, and LinkedIn Sales Navigator.
• Qualify and engage healthcare prospects while maintaining a referral‑first sales approach.
• Provide feedback on lead quality, messaging, and campaign performance to leadership.

Operations & Growth Support

• Help design and refine scalable processes for client success and referral management.
• Maintain organized client and prospect records — even in the absence of a formal CRM.
• Collaborate with leadership to forecast account growth, renewals, and retention performance.

QUALIFICATIONS

• 2–4 years of experience in account management, client success, or business development.
• Background in healthcare, agency, or performance marketing is highly preferred.
• Proven relationship‑building and consultative communication skills.
• Familiarity with Apollo, Cognism, or LinkedIn Sales Navigator for outreach.
• Highly organized and proactive, with the ability to juggle client and prospecting tasks.
• Excellent written and verbal communication skills.
• Comfortable working EST hours and managing clients across multiple time zones.