24 Hour Flexi Sales Associate- Rembrandt Mall (Paarl)

HomeChoice Holdings Limited; Paarl; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Paarl is seeking a 24 Hour Flexi Sales Associate to enhance customer interactions and drive sales. Responsibilities include converting showroom visitors into sales, managing the entire customer journey, and ensuring accurate inventory management. The ideal candidate should have at least 1 year of experience in retail, possess a Grade 12 certificate, and be available for shifts, weekends, and holidays. This position offers a dynamic environment with opportunities for personal growth.

Qualifications

• Minimum of 1 year experience in retail.
• Must be available to work shifts, weekends, and public holidays.
• Experience in homewares retail is advantageous.
• Must not be debarred under the FAIS Act.

Responsibilities

• Convert showroom visitors into sales through demonstrations.
• Manage the customer journey from account opening to order processing.
• Ensure accurate inventory management and stock replenishment.
• Provide exceptional customer experience by exceeding expectations.
• Maintain a clean and organized store environment.

Skills

Persuasive skills

Excellent communication skills

Analytical ability

Energy and positive attitude

Resilience and adaptability

Education

Grade 12 / Matric

Job description

Job title : 24 Hour Flexi Sales Associate- Rembrandt Mall (Paarl)

Job Location : Western Cape, Paarl

Deadline : November 24, 2025

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Description

• The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation.
• You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.

What you will love doing in this role

• Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
• Manage the entire customer journey , from account opening to order processing, ensuring a seamless experience from start to finish.
• Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
• Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
• Adhere to established quality standards , ensuring all processes and interactions maintain the highest level of service and accuracy.
• Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
• Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
• Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
• Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

Requirements

• What you’ll need to do this role
• Grade 12 / Matric (Minimum Required)
• 1 years’ minimum experience in retail
• Must be available to work shifts, weekends and public holidays.
• Working in the homewares retail industry would be advantageous
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act

What we will love about you

• We love your energy and positive attitude, bringing enthusiasm to every task.
• We love your persuasive skills, guiding others toward desired outcomes.
• We love your ability to work independently or within a team, adapting seamlessly.
• We love your excellent communication skills, building strong connections with others.
• We love your analytical ability and attention to detail, ensuring accuracy.
• We love your resilience and adaptability, thriving in dynamic situations.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun