24/7 Pharmacy & Retail Branch Manager

Clicks Group Limited; Gqeberha; On-site; ZAR 279,000 - 390,600; Full time

Job summary

A retail company in Gqeberha is looking for a Branch Manager within its Unicare division. The successful candidate will manage a 24-hour store, focusing on financial performance, compliance, and delivering exceptional customer service. Applicants should have a degree in retail/finance management or a related field, along with significant experience in pharmacy operations. This role offers an exciting opportunity to lead a team and drive success for the brand.

Qualifications

• 5–8 years of experience in a management and leadership role in Pharmacy operations.
• 5 years of experience in budgeting, financial and cost management.
• 3-5 years of experience in managing retail operations and customer service.
• 5 years of experience in managing multi-site or regional retail operations.
• 4-5 years of experience in a pharmacy-specific management role.

Responsibilities

• Drive financial performance by achieving sales and profitability targets.
• Manage day-to-day operations and ensure efficient processes.
• Maintain compliance and adherence to regulations and policies.
• Create a customer-first culture and drive exceptional customer service.
• Build and maintain strategic relationships with stakeholders.
• Identify operational inefficiencies and implement process improvements.
• Provide timely information for decision-making and risk mitigation.
• Manage financial and human resources to achieve business objectives.

Skills

Planning and organising

Analytical Skills

Ability to drive sales and grow market share

Finance management

Ability to make sound decisions under pressure

Verbal and written communication skills

Performance management

Problem solving

Education

B. Degree or Diploma in retail / finance management or related

Bachelor's degree in Pharmacy

Advanced Diploma or Master's degree in Business Management, Retail Management, or Healthcare Management

Job description

A retail company in Gqeberha is looking for a Branch Manager within its Unicare division. The successful candidate will manage a 24-hour store, focusing on financial performance, compliance, and delivering exceptional customer service. Applicants should have a degree in retail/finance management or a related field, along with significant experience in pharmacy operations. This role offers an exciting opportunity to lead a team and drive success for the brand.