2027 IT Support Engineering Intern, Amazon Operations Technology Solutions

Amazon Inc.; Johannesburg; On-site; ZAR 134,000 - 201,000; Full time

Benefits offered by this job

Competitive pay

Mentorship & career development

Internship events & networking

Job summary

Amazon is offering a 12‑month IT Support Engineering internship in Johannesburg, designed for students currently pursuing a Bachelor’s or Master’s degree. You will assist with IT infrastructure across fulfillment centers, participate in site launches, and provide day‑to‑day OT support while collaborating with global teams.

The program emphasizes mentorship, professional development, and exposure to cutting‑edge tech in a fast‑paced warehouse environment.

Qualifications

• Currently enrolled in a Bachelor’s or Master’s degree with a graduation date of Q1 2027 or a recent 2026 graduate (within the last 6 months)
• Fluent written and verbal communication in English
• Available to complete a full time 12 month internship full time (40h/week)

Responsibilities

• IT Infrastructure Support – Assist with planning, deploying, and maintaining IT systems, networks, and end-user devices across fulfillment centers and delivery stations.
• Site Launch & Onboarding – Support the IT workstream for new fulfillment center launches, including network readiness, hardware provisioning, system configuration, and go-live activities.
• Operational Technology Support – Help provide day-to-day IT support for site operations to maintain system availability and minimize downtime.
• Project & Program Coordination – Assist with coordinating IT projects across multiple sites and stakeholders, tracking milestones, and documenting progress.
• Vendor & Stakeholder Coordination – Collaborate with third-party vendors, regional teams, and internal partners to help align on global standards and regional requirements.

Skills

English Fluency

Strong communication

Team collaboration

Problem solving

Education

Bachelor's or Master's degree student

Job description

2027 IT Support Engineering Intern, Amazon Operations Technology Solutions

Job ID: 10571842 | Amazon Commercial Services (South Africa) (Pty) Ltd - N09

At Amazon, we are working to be the most customer-centric company on earth.

The Amazon University Talent Acquisition Team is looking for ambitious students to join us as Operations Intern, working in one of our core businesses, Amazon Operations.

About this internship

Our internships are educational opportunities intended to allow you to discover how we operate. Our IT Support Engineers work behind the scenes to troubleshoot any issues and improve our systems, so that we can operate at our best. Your focus will be to make sure our IT infrastructure is up to the demands of our global business. At the same time, you’ll get to work with the latest technology and learn from leaders who are creating the warehouse environments of the future.

Your internship will put you at the heart of our Operations where you will be part of the journey of one of our many customer's orders.

Key job responsibilities

• IT Infrastructure Support – Assist with planning, deploying, and maintaining IT systems, networks, and end-user devices across fulfillment centers and delivery stations.
• Site Launch & Onboarding – Support the IT workstream for new fulfillment center launches, including network readiness, hardware provisioning, system configuration, and go-live activities.
• Operational Technology Support – Help provide day-to-day IT support for site operations to maintain system availability and minimize downtime.
• Project & Program Coordination – Assist with coordinating IT projects across multiple sites and stakeholders, tracking milestones, and documenting progress.
• Vendor & Stakeholder Coordination – Collaborate with third-party vendors, regional teams, and internal partners to help align on global standards and regional requirements.

• Available to commence an internship in Q1 2027.
• You should be available for 12 months, full time (40h/week) in Johannesburg.

A day in the life

As an intern, you will be matched to a mentor.

In addition to learning about an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in activities with other interns throughout your internship.

No matter the location of your internship, we give you the tools to own your project and learn in a real-world setting.

About the team

If you’re insatiably curious and always want to learn more, then you’ve come to the right place. Depending on your location, country, job status and other requirements, some or all of the following benefits may be available to you as an intern.

• Competitive pay
• Impactful project and internship/role deliverables
• Networking opportunities with fellow interns
• Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.
• Mentorship and career development
• Internship length is 12 months, full-time.

If you’re successful during your internship, you could be considered for a graduate role after finishing your university studies.

Basic Qualifications

• Currently enrolled in a Bachelor’s or Master’s Degree with a graduation date of Q1 2027 or a recent 2026 graduate (within the last 6 months)
• Fluent written and verbal communication in English
• Available to complete a full time 12 month internship full time (40h/week)

Preferred Qualifications

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.