2027 Account Manager Intern

Amazon Commercial Services (South Africa) (Pty) Ltd - N09; Cape Town; On-site; ZAR 67,000 - 112,000; Full time

Benefits offered by this job

Competitive pay

Mentorship and career development

Networking opportunities with fellow-@

Job summary

Amazon Commercial Services (South Africa) (Pty) Ltd - N09 in Cape Town invites ambitious students to join as Account Manager Intern for a 12-month, full-time program. This internship offers exposure to multiple areas including Retail, Advertising and Merchant Services, with mentorship and real-world project work.

You will work with cross-functional teams, gain hands-on experience using Amazon's internal tools, and develop professional networks while contributing to customer-centric initiatives.

Qualifications

• Enrolled in a Bachelor’s or Master’s degree with graduation by Q1 2027 or recently graduated (within last 6 months).
• Fluent written and verbal communication in English.
• Available to complete a full-time 12-month internship (40h/week).

Responsibilities

• Support one of several core areas (Retail, Advertising, Merchant Services) and assist Account Managers.
• Assist with campaign planning, data analysis, and client presentations in advertising projects.
• Collaborate across teams to learn internal tools and improve processes and customer experience.

Skills

Fluent English

Education

Bachelor's/Master's degree

Job description

2027 Account Manager Intern Amazon Commercial Services (South Africa) (Pty) Ltd - N09•Cape Town, Western Cape, ZAF

At Amazon, we strive to be the most customer-centric company on Earth. The Amazon University Talent Acquisition Team is looking for ambitious students to join us as Account Rep Intern in 2026. Interns may work within one of several core business areas, including:

• Amazon Retail
• Amazon Vendor Services
• Amazon Merchant Services
• Amazon Advertising
• Prime Video
• Prime Now
• Amazon Fresh

Internship length will be 12 months, full-time.

Key job responsibilities

Depending on your placement, you may support one of the following areas:

Retail / Amazon Vendor Services

Amazon retail teams work to help improve the selection and shopping experience for customers across our product categories, from books to fashion, electronics to grocery, movies and music to toys and health & beauty, and everything in between. As a retail intern in one of those categories, you will learn how Amazon handles its e-commerce retail business. Support Vendor Managers in helping Amazon's most strategic brands grow their business.

• Analyze category performance and customer behavior
• Identify opportunities to improve product selection, pricing, and availability
• Support vendor negotiations and retail operations

Amazon Advertising

Amazon advertising sits at the intersection of advertising and e-commerce. Customers visit us every day to find, discover, and buy products, so we’re obsessed with making the shopping experience the best it can be – and advertising is a part of that experience. As an intern, you’ll gain a deep understanding of Amazon's display advertising products as well as our technical and operational capabilities. Work with Account Managers to deliver impactful advertising solutions.

• Learn about Amazon’s advertising products and targeting capabilities
• Support campaign planning, data analysis, and client presentations
• Contribute to improving advertising products and client outcomes

Merchant Services

Amazon merchant services cover all third-party merchants’ activity related to selling on Amazon as well as the specific services and products we offer to help develop and grow these sellers.

• Help third-party sellers grow and succeed on Amazon.
• Identify and engage high-potential merchants using market data and industry intelligence
• Analyze seller performance data, understanding of customer pain points, requirements, and potential value that can be delivered by advertising or merchant services to propose improvement strategies
• Learn the advertising or merchant services portfolio and the Amazon culture

As part of your internship, you will have the opportunity to collaborate across multiple teams, including category, product, and technical support. You will gain hands‑on experience with Amazon’s internal tools and systems while developing a strong understanding of our culture and ways of working. Throughout your project, you'll be encouraged to identify opportunities to improve internal processes, tools, and the overall customer experience.

A day in the life

As an intern, you will be matched to a mentor and work on a high-impact project from day one.

• Expand your professional network by engaging with Amazonians for both personal and professional development
• Take part in intern events. No matter the location of your internship, we give you the tools to own your project and learn in a real‑world setting
• Receive ongoing feedback and development support

About the team

If you’re insatiably curious and always want to learn more, then you’ve come to the right place. Our internship program is designed to give you real‑world experience while supporting your development. You’ll work in a fast‑paced, collaborative environment that values curiosity, ownership, and learning.

• Competitive pay
• Impactful project and internship/role deliverables
• Networking opportunities with fellow interns
• Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.
• Mentorship and career development

If you’re successful during your internship, you could be considered for a graduate role after finishing your university studies.

BASIC QUALIFICATIONS

• Currently enrolled in a Bachelor’s or Master’s Degree with a graduation date of Q1 2027 or a recent 2026 graduate (within the last 6 months)
• Fluent written and verbal communication in English
• Available to complete a full time 12 month internship full time (40h/week).

PREFERRED QUALIFICATIONS

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.