12 Months - Security Access Card Administrator / Clerk Vacancy

Centrax Digital; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A security services provider is seeking a Security Access Administrator to manage the end-to-end administration of security access cards and credentials. The role requires attention to detail and compliance with security policies, ensuring accurate issuance and record-keeping of access rights. Candidates should possess a Matric certificate and preferably have 2–3 years of experience in a security administrative environment. This is an office-based role in Johannesburg.

Qualifications

• Matric (Grade 12) required.
• Post-matric certificate in Security Administration, Office Administration, or IT Systems is an advantage.
• PSIRA Grade C registration (minimum) preferred.
• 2–3 years’ experience in a security administrative or access control environment.
• Experience working with access control systems (e.g., Babylon, Gallagher, Impro, Lenel) is preferred.

Responsibilities

• Manage the end-to-end administration of security access cards and credentials.
• Issue, activate, deactivate, and replace physical access cards.
• Maintain accurate records of all issued, expired, and revoked access cards.
• Coordinate with line managers, HR, and facilities for onboarding and offboarding security clearance.

Skills

Attention to detail

Organizational skills

Data accuracy

Verbal communication

Written communication

Proficiency in Microsoft Office

Customer-focused

Education

Matric (Grade 12)

Post-matric certificate in Security Administration, Office Administration, or IT Systems

PSIRA Grade C registration

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Access control systems (e.g., Babylon, Gallagher, Impro)

Job description

Overview

To manage the end-to-end administration of security access cards and credentials for employees, contractors, and visitors in line with company security policies, access control procedures, and compliance requirements. The incumbent will ensure accurate issuing, updating, and deactivation of access cards and maintain secure and auditable records of all access activities and authorizations.

Responsibilities

• Access Card Issuing and Management
  Issue, activate, deactivate, and replace physical access cards in accordance with approved access authorizations. Process access card applications, verifying approvals, ID documents, contract status, and clearance levels. Maintain strict controls over blank cards, issued cards, temporary passes, and lost/stolen reports. Capture and update user profiles in the access control system (e.g., Gallagher, Babylon, Impro). Maintain current access permissions according to role-based access levels and site-specific security zones. Flag and escalate any access control anomalies, unauthorized attempts, or duplicated card activities. Maintain accurate records of all issued, expired, and revoked access cards. File and archive access authorizations, contractor registers, visitor logs, and cardholder agreements. Prepare reports for audits and investigations, including access history, logs, and exception reports. Facilitate issuing of visitor and contractor access cards, including temporary credentials. Coordinate with line managers, HR, and facilities for onboarding and offboarding security clearance. Ensure visitors are registered, signed in, and briefed on access restrictions and escort protocols. Monitor inventory levels of access cards, printers, ribbons, and other consumables. Arrange card printing, maintenance of badge printers, and assist with badge design and updates. Ensure secure storage of access card stock and supplies. Serve as the first point of contact for access-related queries, card reissues, and status updates. Support employees and contractors with technical or procedural issues related to access control. Liaise with the Control Room, HR, IT, and Facilities on integrated access requirements and escalations.

Education & Qualifications

• Matric (Grade 12) required.
• Post-matric certificate in Security Administration, Office Administration, or IT Systems is an advantage.
• PSIRA Grade C registration (minimum) preferred.

Experience

• 2–3 years’ experience in a security administrative or access control environment.
• Experience working with access control systems (e.g., Babylon, Gallagher, Impro, Lenel) is preferred.
• Familiarity with corporate security policies and facilities procedures.

Skills And Competencies

• Strong attention to detail, organizational skills, and data accuracy.
• Good verbal and written communication.
• Proficiency in Microsoft Office (Excel, Outlook, Word) and security databases.
• Trustworthy, professional, and able to handle confidential information discreetly.
• Customer-focused with the ability to work under pressure and meet deadlines.

Security Clearance

Must be eligible and willing to undergo a basic background check or security clearance, as applicable.

Working Conditions

• Office-based role with regular interaction with staff, contractors, and visitors.
• May be required to work in secure or access-controlled areas and support access functions at other sites when needed.