Virtual Administrative Assistant (Work from home)

Valatam; A distancia; VES 450.000 - 675.000; Jornada completa

Descripción de la vacante

Join a dynamic and passionate team as a Bilingual Virtual Administrative Assistant! This exciting remote role offers the chance to engage in various administrative and customer service tasks, all while working from the comfort of your home. If you are fluent in English and Spanish, have a knack for organization, and thrive in a supportive environment, this is the perfect opportunity for you. With a commitment to your growth and success, the company provides ongoing pay increments, bonuses, and generous paid time off. Embrace the chance to be part of a forward-thinking organization that values action, care, and outstanding performance!

Servicios

Paid time off for 7 US federal holidays

Monthly stipend for medical insurance

Gym/Wellness allowance

Unlimited online fitness classes

Birthday/Anniversary bonuses

Invites to annual Christmas parties

Formación

• Fluent in English (C1/C2) and Spanish, with strong administrative skills.
• 1+ year experience in administrative roles, preferably remote.

Responsabilidades

• Perform administrative tasks including document creation and data entry.
• Provide customer service through emails, support tickets, and calls.

Conocimientos

Bilingual (English and Spanish)

Administrative tasks

Customer service

Operations management

Scheduling and calendar management

Educación

College degree (or soon to graduate)

Herramientas

Laptop/desktop with 8GB RAM

Stable internet connection

Headset

Smartphone

Descripción del empleo

We're seeking Bilingual Virtual Administrative Assistants (Remote)

People residing in Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua

Work Schedule: Monday-Friday, 9 am - 5 pm EST

Language: Fluent written and spoken English (C1/C2)

Only resumes in English will be considered!

ABOUT US

At Valatam, we are passionate about building extraordinary remote teams in Latin America for growth-minded businesses across various industries in The US. Our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. You will love it here if you embrace our core values:

• ACTION - You have an action bias. You get things done, fast.
• CARE - You take pleasure in helping others and doing things the right way.
• OUTSTANDING - You have the highest standards and run things like a well-oiled machine.
• DEPENDABLE - If someone asks you to do something, they KNOW it will get done.
• ENERGY - You bring a positive, enthusiastic, can-do attitude to work every day.

THE ROLE

You’ll have success here if you value clear processes and feel qualified to do the following:

• Administrative tasks - document creation, online filing, data entry, and maintenance.
• Customer service tasks - answering emails, support tickets, and phone calls.
• Operations tasks - varied depending on the industry of your client placement.
• Assistant tasks - scheduling, calendar management, emailing, online research, note-taking, etc.

Our projects could include only some of the functions listed, as well as additional ones not listed here.

• C1/C2 English and Spanish writing and speaking skills.
• At least 1 year of experience in administrative roles, preferably remote.
• Graduated (or soon to graduate) with a college degree.
• A quiet home office with a desk and office chair.
• Stable internet with at least 10 MBPS download & 2 MBPS upload speed.
• A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone.
• Access to a backup place of work in case of power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.)

Compensation

• Entry-level payment rates: $4/hr (approx $640-740/month).
• Ongoing pay increments at each work anniversary.
• Discretionary client bonuses (over 80% of our clients award significant end-of-year bonuses to their team members).

Benefits

• 7 US federal holidays as paid time off
• 4 days paid time off (over 65% of our clients provide even more PTO days).
• Monthly stipend for medical insurance (after an induction period).
• Birthday/Anniversary bonuses.
• Gym/Wellness allowance.
• Unlimited online fitness classes with our online personal training partner.
• Invites to our annual Christmas parties and other in-person or online gatherings.

IMPORTANT

We would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments. This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities.

If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.