New Patient Coordinator / Administrative Assistant

Emma of Torre.ai; Caracas; Presencial; VES 450.000 - 675.000; Jornada completa

Descripción de la vacante

A leading healthcare solutions provider is seeking a full-time New Patient Coordinator / Administrative Assistant in Caracas. The role involves streamlining patient onboarding and documentation, managing appointments, and ensuring effective communication. Candidates must be fully fluent in Spanish and English, possess strong organizational skills, and have experience in administrative roles. Remote work is not applicable for this position.

Formación

• Experience in administrative or healthcare-related roles is a plus.
• Ability to work independently and manage time effectively.

Responsabilidades

• Manage new patient appointments, ensuring accurate data entry and smooth onboarding.
• Verify and handle insurance information for incoming patients.
• Maintain and keep the email inbox organized.
• Process prior authorization scans and submit documentation.
• Collaborate with the internal team for timely communication.

Conocimientos

Data entry

Customer service

Appointment management

Administrative assistance

Strong organizational and communication skills

Attention to detail

Reliable internet connection

Descripción del empleo

I’m helping Staffing Nest Solutions find a top candidate to join their team full-time for the role of New Patient Coordinator / Administrative Assistant.

You will streamline patient onboarding and documentation to enhance workflow efficiency in healthcare.

Compensation

USD 650/month.

Location

Torre La California, Avenida Principal de Macaracuay, Caracas, Capital District, Venezuela.

Mission of Staffing Nest Solutions

"At Staffing Nest Operations, our mission is to build a stable, high-performing workforce that unlocks endless possibilities for your business. Through expert nearshore, offshore, and hybrid staffing solutions, we deliver dedicated teams that align seamlessly with your U.S. operations—so you can focus on growing, not hiring."

What makes you a strong candidate

• You are proficient in data entry, customer service, appointment management, administrative assistance.
• Spanish - Fully fluent
• English - Fully fluent

Responsibilities and more

Location: On-site – Av. Principal de Macaracuay, Torre California.

Key Responsibilities

• Manage new patient appointments, ensuring accurate data entry and smooth onboarding.
• Verify and handle insurance information for incoming patients.
• Maintain and keep the email inbox clean and organized, responding and flagging messages based on priority.
• Process prior authorization scans and ensure all required documentation is properly submitted.
• Collaborate with the internal team to ensure timely communication and workflow efficiency.

Requirements

• Strong organizational and communication skills.
• Experience in administrative or healthcare-related roles is a plus.
• Ability to work independently and manage time effectively.
• High attention to detail and accountability.
• Reliable internet connection and a quiet workspace.