IT specialist - Remote

SINCO; Maracaibo; A distancia; VES 4.729.000 - 7.094.000; Jornada completa

Descripción de la vacante

A technology company located in Maracaibo, Venezuela, is seeking an experienced IT Specialist. The ideal candidate will have a bachelor's degree in IT or Computer Science, with at least 10 years of experience in IT support, particularly in remote settings. Responsibilities include managing IT operations, ensuring data security, and assisting non-technical users. Proficiency in Microsoft 365 and programming languages such as C++ and Java is highly desirable.

Formación

• 10 years of experience in IT support, preferably in remote environments.
• Intermediate English (B1) proficiency is desirable.
• Proficiency in security protocols and IT governance.

Conocimientos

IT support

User management

Security operations

Analytical skills

Communication skills

Educación

Bachelor’s degree in information technology or Computer Science

Herramientas

Microsoft 365

Autodesk

C++

Java

Descripción del empleo

Requisitos:

• Background in a technical or engineering field related to production, operations, or software development is highly desirable.
• An intermediate level of English B1 is desirable.
• Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent work experience).
• Solid experience in IT support, user management, and security operations in remote environments.
• Familiarity with production‑related software (e.g., Autodesk) is a plus.
• IT certification in programming (e.g., C++, Java) is a plus.
• Proven experience in IT support, ideally in a remote or corporate environment.
• Strong analytical skills for diagnosing technical issues and identifying security vulnerabilities.
• Proficiency in security protocols, access control systems, credential management, and IT governance.
• Proficiency in Microsoft 365 suite, including Outlook, Word, Excel, PowerPoint, SharePoint, Teams, and OneDrive, with hands‑on experience in configuration, troubleshooting, and administration.
• Proficiency in setting up, managing, and supporting collaboration tools to optimize team communication and workflow.
• Proficiency in managing onboarding and offboarding processes, including securing IT assets remotely.
• Strong communication skills, with the ability to assist non‑technical users remotely and explain technical concepts clearly.
• Proficiency in IT security best practices and a strong commitment to maintaining data privacy and confidentiality.
• Ability to work independently and manage time effectively in a remote work environment.

Requerimientos:

• Educación mínima: Universidad
• 10 años de experiencia
• Idiomas: Inglés
• Conocimientos: C++, Java
• Palabras clave: tecnologias, la, informacion, it, especialista, casa, remoto, remote, teletrabajo, home