Field Biologist - South Luzon

Rentokil Initial; Santa Rosa; Presencial; VES 450.000 - 675.000; Jornada completa

Descripción de la vacante

An international business services company in Venezuela seeks candidates for a role involving pest management services, customer support, and technical training. The ideal candidate is a college or vocational graduate with a driver's license and excellent communication skills. This position offers various benefits including health insurance and paid leave, promoting equal opportunities in an inclusive environment.

Servicios

HMO (Health Insurance)

Group Personal Accident Insurance

Group Term Life Insurance

Paid non-working holidays

13th Month Pay

Annual pay increase

Vacation Leave

Sick Leave (with cash conversion)

Birthday Leave

Paternity/Maternity Leave

Matrimonial Leave

Bereavement Leave

Rice Subsidy

Formación

• Must have a Professional Driver's License (Restrictions 1, 2, 3).
• Willing to be trained for career growth.
• Willing to work night shift.

Responsabilidades

• Ensure compliance to Reporting Services and Termite Management Program.
• Conduct technical advisory for services requiring site inspection.
• Address customer complaints and inquiries following company SOPs.

Conocimientos

Driving a 4-wheel vehicle or motorcycle

Good communication skills

Customer service oriented

Fast learner

Educación

College Graduate/Level or Vocational Course Graduate

Graduate of Agriculture or related course

Descripción del empleo

Overview

Rentokil Initial is an international business services company employing 64,800 colleagues across 91 countries. We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards: Rentokil Initial Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018; Philippine Best Employer Brand Awards 2019. Find out more on careers.rentokil-initial.com.

Responsibilities

• 1. Service Efficiency
  • Ensure Service Operations’ compliance to Reporting Services (QPMS / Semi –QPMS), Termite Management Program.
  • Conduct technical advisory for Services which require site inspection.
  • Ensure accurate and on-time submission of reports agreed with customer.
  • Undertake periodic inspection to HD/KA customers; discuss findings and recommendations, and seek agreement on the action plan.
• 2. Administration and Policy Directive
  • Assist Technical Manager in planning, scheduling, preparation of suitable training materials and conduct of technical training.
  • Assist Technical Manager in updating Authorized Product List, coordinate requests on additions and removals, and coordinate with procurement and chemical supplier on supporting documents.
  • Assist Technical Manager in conducting Service Audit and monitoring the status of Technician Performance Assessment (TPA).
  • Assist in any program that supports quality service within the division.
  • Support Branch operations in promoting company products and services to achieve business objectives; supervise and/or assist specific Branch service operation as required after consultation with Branch & Technical Manager.
  • Provide Insect Identification Service for Branches which lack capability and to complement those which have.
  • Constantly improve knowledge on Pest Management through private study, association membership, attendance at courses, study of technical literature, and practical field experience.
  • Identify cases of recurrent infestation and/or lack of customer cooperation requiring follow-up action by local Branch.
  • Submit recommendations and reports with appropriate chemical treatment or monitoring recommendations to the Branch or Service Heads.
  • Conduct bi-annual audits to ensure product usage complies with the Authorized Product List in all Pest Control Branches.
  • Maintain accurate records of High Dependency / Key Account customers for the current year as reference for review on the status of Pest Management Program.
  • Ensure proper use, maintenance and security of vehicles, equipment and company monies; ensure all technical materials/documents are controlled and not used for other purposes outside company interests.
  • Drive SHE policy compliance and the zero-tolerance policy. Achieve LTAR targets set for the year for both Pest Control & Hygiene.
• 3. Customer Development
  • Ensure all customer complaints and inquiries are addressed with urgency following company SOPs and the 2/24 promise.
  • Be aware of and act on potential sales and collection opportunities to generate additional new business, up-sell and improve collection.
  • Attend required trainings, meetings, conferences and other official company functions necessary for business growth, government legislation compliance and customers’ requirements.

Qualifications

• Must know how to drive a 4-wheel vehicle or motorcycle
• With Professional Driver's License (Restriction 1,2,3)
• College Graduate/Level or Vocational Course Graduate
• Graduate of Agriculture or related course is an advantage
• Fast learner and can work with minimum supervision
• Good communication skills and customer service oriented
• Willing to be trained for career growth
• Willing to work night shift
• Male and/or Female are welcome to apply

What to Expect

Are you interested? Here’s what you can expect when you join us.

Benefits From Start Date

• HMO (Health Insurance)
• Group Personal Accident Insurance
• Group Term Life Insurance
• Paid non-working holidays
• 13th Month Pay

Benefits after 6 months of continuous work and pass the performance evaluation:

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Rice Subsidy

Rentokil Initial believes in providing equal opportunities and avoiding discrimination. We value workplace diversity and strive to create an inclusive environment that supports each individual’s differences and potential.

Do you love to provide a valued professional service throughout your community? Do you feel you could do the job well? Apply for the role today!