Appointment Setter – Healthcare

Virtustant; Venezuela; Remote; VES 32,028,000 - 42,705,000; Full time

Benefits offered by this job

Remote work

USD or local currency payment

Job summary

Virtustant is seeking a bilingual Appointment Setter to support patients through scheduling and onboarding for virtual consultations. This full-time, remote role emphasizes front-office support and accurate record-keeping.

The ideal candidate has experience in healthcare administration, strong communication skills, and proficiency with medical scheduling tools and telehealth platforms. This position offers a fully remote schedule with options for USD or local currency payments.

Qualifications

• Experience in a medical office or healthcare administration
• Fluent in English
• Strong computer skills and ability to troubleshoot basic technical issues
• Excellent communication and customer service
• Strong attention to detail and organizational skills
• Ability to work the full-time schedule

Responsibilities

• Schedule and manage patient appointments
• Assist patients with onboarding to the virtual consultation platform
• Support patient intake and verify information
• Communicate with patients via phone, email, and chat
• Maintain accurate records of patient interactions
• Collaborate with internal teams to ensure a smooth patient experience

Skills

Fluent in English

Healthcare administration

Strong computer skills

Excellent communication

Attention to detail

Full-time availability

Tools

Medical scheduling software

Telehealth platforms

Phone/email/chat tools

Job description

Job Title: Appointment Setter

About The Company

Our client specializes in connecting patients with Registered Dietitians for medical nutrition therapy and counseling.

Job Description

They are looking for a bilingual Appointment Setter to support patients through the scheduling and onboarding process while providing excellent front-office support.

Responsibilities Of The Role

• Schedule and manage patient appointments.
• Assist patients with onboarding to the virtual consultation platform.
• Support patient intake and verify information.
• Communicate with patients via phone, email, and chat.
• Maintain accurate records of patient interactions.
• Collaborate with internal teams to ensure a smooth patient experience.

Required Experience And Qualifications

• Previous experience in a medical office, healthcare administration, or similar environment.
• Fluent in English.
• Strong computer skills and ability to troubleshoot basic technical issues.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to work the required full-time schedule.

Preferred Skills

• Experience with telehealth or virtual consultation platforms.
• Patient coordination or appointment-setting experience.
• Knowledge of medical terminology.

Personality

• Patient, empathetic, and service-oriented.
• Highly organized and dependable.
• Tech-savvy and quick to learn new systems.
• Strong problem-solving skills and able to remain calm under pressure.

Software & Tools

• Medical scheduling software.
• Telehealth/video consultation platforms.
• Phone, email, and chat communication tools.

Schedule

Full-Time

Shift: 8:00 AM to 8:00 PM PST / 4 working days per week, 1 day as a backup and 2 days off on a rotating schedule.

Salary And Benefits

• Payment in USD or Local Currency according to candidate's preference.
• Full-time remote opportunity.