Zoo Team Member - Food Services

The Caldwell Zoo; Tyler (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

The Caldwell Zoo is seeking a part-time Food Services team member for the Café. You will greet visitors, take orders, and operate the POS system, while ensuring quick, accurate service and a friendly guest experience.

Responsibilities include stocking, cleaning, and maintaining safety while adhering to portioning standards. Weekend and holiday availability is preferred for this role.

Qualifications

• Outgoing and friendly demeanor required.
• Willing to work with birds.
• Cash handling experience preferred.
• Food Handlers preferred.
• Retail experience preferred.
• Lift up to 50 lbs.
• Able to stand for 8 hours.

Responsibilities

• Greet visitors at the Café entrance.
• Engage with guests to deliver world-class service.
• Operate POS and handle money.
• Take orders for food.
• Stock and receive supplies.
• Clean kitchen and outdoor eating area.
• Maintain food portioning standards.
• Ensure timely completion of orders with correct priority.
• Keep cooking and prep areas clean and stocked.
• Adhere to health and safety standards.
• Store equipment, dishes, and utensils properly.
• Support other duties as assigned.

Skills

Outgoing

Birds

Customer service

Cashier experience

Food handlers

Retail experience

Lifting up to 50 lbs

Stand 8 hours

Education

High School Diploma or GED

Job description

This position is a Part-Time and temporary.

Must be able to work weekdays, weekends, and some holidays. Open time availability is preferred.

Job Summary

Food Services - cook, dishwasher, cashier

• Greet all visitors upon entering the Café.
• Engage with guests and work toward creating a world-class customer experience.
• Operate Point of Sale (POS) system, handle money and make change.
• Take orders for food
• Stock and receive supplies
• Clean kitchen and outside eating area.
• Follow food portioning standards
• Ensure that all orders are completed in time and with the correct priority.
• Keep the cooking, storage, and prep areas clean, neat, and well-stocked.
• Adheres to health and safety standards
• Correctly place and store clean equipment, dishes, and utensils in assigned storage areas.
• Stocks serving stations, cupboards, refrigerators, and other assigned areas with necessary dishes and utensils.
• Other duties as assigned.

Requirements

• Must be outgoing and friendly
• Must be willing to work with birds
• Exceptional customer service skills preferred
• Previous cashiering/cash handling experience preferred
• Food Handlers preferred
• Retail experience preferred
• Lift up to 50 lbs
• Able to stand for 8 hours

Job Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively and present information in one‑on‑one or small group situations to customers, clients, and other employees of the organization. The ability to speak Spanish is helpful.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumferences, and volume.

Other Skills and Abilities

• Excellent cash handling skills required both manually and automated. Basic computer skills with working knowledge of Microsoft Word and Excel. Must have or obtain the Smith County Health District Food Training Certification. Must have a valid Texas driver license and driving record meet the criteria for insurability under The Caldwell Foundation’s fleet liability insurance policy. Merchandising and creativity a plus.

Education

• High School Diploma or General Education Diploma (GED), some experience in the food industry or cash handling preferred.

Certificates, Licenses, Registrations

• Valid Texas Driver License
• Food Training Certification

Reasoning Ability

• Ability to apply common sense understanding to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form in a timely fashion. Ability to deal with problems involving a variety of concrete variables in situations where only limited standardization exists.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, stoop, kneel, crouch, climb ladders, or crawl, as well as talk, hear, taste, smell, and reach with hands and arms, and use hands to finger, handle, or feel. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. Extremely fast-paced environment.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• The noise level in the work environment is frequently noisy.
• While performing the duties of this job, the employee is exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions and risk of electrical shock.