Zone Team Leader

Ollie's Bargain Outlet, Inc.; Town of Greece (NY); On-site; USD 25,141 - 26,518; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX coverage

401K with generous company match

20% Associate discount

Career growth opportunities

Job summary

Ollie's Bargain Outlet, Inc. is hiring a Retail Zone Team Leader in Town of Greece, NY. The role involves guiding a team to ensure excellent merchandising and customer service on the sales floor. Candidates should have supervisory experience and a positive team-oriented attitude.

The position offers various benefits, including medical coverage and a starting pay of $18.25 - $19.25 per hour. Flexibility in scheduling is crucial as you’ll regularly work evenings, weekends, and holidays.

Qualifications

• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays.

Responsibilities

• Oversee merchandising and customer service operations.
• Manage staff scheduling and productivity.
• Ensure compliance with operational standards.

Skills

Supervisory experience

Customer service

Team collaboration

Merchandising

Education

High school diploma or equivalent

Job description

Join our team and live the Ollie-tude! : (Ollie’s Core Values)

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, generous company match with immediate vesting.
• Strong career growth & talent development culture.
• 20% Associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

Position Overview

The Retail Zone Team Leader is required to provide guidance and direction for the successful operation of a particular zone of the overall retail sales floor of a store location. The Retail Zone Team Leader oversees a team that is passionate about merchandising and selling merchandise, as well as ensuring an exceptional associate and customer experience. Responsibilities include all aspects of merchandising, and customer service oversight.

Primary Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a constant state of alertness and safe manner.

This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Pay ranges may be different in other locations. Actual associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. Associate will not be compensated below the minimum wage for the specific location where the individual has applied in accordance with city, county, and state requirements.

New Hire Starting Pay: $18.25 - $19.25

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.