Zone Supervisor

KBS - Kellermeyer Bergensons Services, LLC; Skokie (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical & dental

Life Insurance

Disability insurance

Supplemental Health Insurance

401(k) with match

Pet Insurance

PerkSpot Discount Program

Job summary

Kellermeyer Bergensons Services (KBS) in Skokie, IL is seeking a Zone Supervisor to lead site crews, coordinate with the client, ensure safety and cleanliness standards, and assist the manager with staffing, training, and performance coaching.

Starting pay is $20.99 per hour for full-time shifts (6 am–2 pm and 2 pm–9 pm). KBS offers benefits such as medical, dental, vision, Life Insurance, disability coverage, a 401(k) plan, and other employee perks.

Qualifications

• 3+ years janitorial/building maintenance or related experience, with at least 2 years in a supervisory/lead role.
• Basic staffing and performance program understanding.
• Effective communication with team and client(s).
• Ability to train others and adapt in a fast-paced environment.

Responsibilities

• Lead site crews and coordinate with clients to deliver quality cleaning services.
• Recruit, staff, and train site leads and crew members.
• Schedule crews to ensure proper staffing and safety.
• Perform quality control inspections and audits.
• Maintain inventory and safety/security standards.
• Document issues and communicate with management.

Skills

Staff supervision

Customer service

Training others

English proficiency

Scheduling

Safety awareness

Tools

KBSPresence

Job description

Kellermeyer Bergensons Services (KBS) has immediate full-time, permanent openings for a Zone Supervisor. If you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace, then this is the job for you!

About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

Starting Pay: $20.99 per hour

Shifts Available

6 am to2 pm

2 pm to9 pm

Responsibilities

• Lead site crews and performs scheduled work alongside crews
• Interact with the client to provide professional and prompt customer service
• Assist manager to recruit and staff employees
• Assist manager to train, motivate, and supervise site/store leads and crew members.
• Assist manager with the coordination of crew members scheduling to ensure appropriate staffing
• Perform quality control inspections and performance audits
• Monitor crew members task completion to ensure cleanliness standards are met.
• May assist manager in documenting crew members’ performance and initiating corrective action when necessary (with management oversight)
• May initiate routine termination (with management oversight)
• Perform nightly quality control inspections and provide corrective training
• Review and respond to emails regarding operations and customer relations
• Maintain inventory of cleaning supplies and consumables
• Maintain building safety and security (check door locks, verity key and badge security)
• Ensure janitor closet meets safety and cleanliness standards
• Perform required janitorial/specialty work (carpet cleaning, windows, etc.)
• Document and report issues regarding safety/security, building maintenance, damaged equipment, or any other pertinent issues
• Request uniforms, employee badges, needed supplies, and other items
• Load and unload supplies; move heavy furniture and equipment
• Follow all company policies and procedures
• Perform other duties as assigned by Manager

Requirements

• 3 or more years janitorial/building maintenance or related experience with minimum of 2 years prior supervisory/lead experience preferred
• Basic understanding of staffing processes and performance programs
• Ability to communicate effectively with team and customer (s)
• Training skills (ability to provide clear and effective training on basic processes and safety)
• Ability to manage change and use good judgement in a fast-paced environment
• Communicate (speak and write) in English (and where needed bilingual in Spanish and English
• KBS utilizes the KBSPresence mobile timekeeping software for accurate recording of employee work hours, attendance management, completion of required training, and distribution of important employment-related information. All non-exempt employees are required to download and use the KBSPresence app on their personal mobile devices to clock in and out for their shifts and breaks. In accordance with applicable local laws, cell phone reimbursement is provided to support the use of personal devices for work-related tasks.

What's In It For You?

As a full-time KBS employee (30+ hours per week) you qualify for benefits including medical, prescription drugs, dental, vision and more!

• Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe medications via interactive audio or video.
• Life Insurance
• Short Term Disability – Employer paid.
• Long Term Disability
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match or Non-qualified Deferred Compensation Plan
• Pet Insurance
• PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.