Zone Specialist Full Time

Ollie's Bargain Outlet; Toms River (NJ); On-site; USD 22,964 - 24,342; Part time

Benefits offered by this job

Medical, Dental, Vision coverage

401K with company match

20% associate discount

Job summary

A leading discount retail store in Toms River, New Jersey is looking for a Zone Specialist to assist customers and maintain store appearance. The role involves merchandising, training new team members, and ensuring customer satisfaction. Applicants should have a minimum of six months of retail experience, good communication skills, and a positive attitude. Benefits include medical coverage, a 401K, and an associate discount on purchases.

Qualifications

• Minimum of six months’ retail experience preferred.
• Ability to work evenings, weekends, and holidays.
• Outstanding interpersonal and listening skills.

Responsibilities

• Assist customers and maintain store appearance.
• Merchandising responsibilities in assigned zone.
• Communicate customer needs to Team Leaders.

Skills

Customer service skills

Effective communication

Attention to detail

Organizational skills

Positive attitude

Job description

Pay or shift range: $16.67 USD to $17.67 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.

Description

Join our team and live the Ollie-tude! (Ollie’s Core Values)

• BE A TEAM PLAYER – Associates are expected to be supportive and work together.
• BE CARING – How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED – Live the “good stuff cheap” mindset.
• BE COMMITTED – Operate with grit, passion, tenacity, and action.
• BE GROWING – How do we get better every day?
• BE REAL – Associates should be honest, transparent, genuine, trustworthy, and sincere.

Benefits include:

• Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
• 401K, generous company match with immediate vesting.
• 20% Associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

Position Overview

The Zone Specialist (ZS) assists customers and helps to maintain the store appearance. The ZS is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on their assigned store zone.

Primary Responsibilities

• Merchandising responsibilities in assigned zone.
• Assist with training new Zone Specialists.
• Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollie’s Army and other donation programs throughout the year.
• Maintain assigned zone in a neat and organized fashion.
• Assist with pricing items, merchandising product, and recovering the store.
• Communicate customer needs to Team Leaders when necessary.
• Maintain the cleanliness of the overall store.
• Complete any additional responsibilities and/or duties as assigned.

Qualifications

• Minimum of six months’ retail experience in a mid‑size to large retail service‑oriented business preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Ability to communicate effectively.
• Ability to exercise sound judgment.
• Ability to preserve confidentiality of information.
• Accuracy and attention to detail.
• Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
• Knowledge of industry terms and processes.
• Outstanding interpersonal and listening skills.
• Must have a positive attitude and the ability to interact well with customers and Associates.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods.
• Ability to bend and twist frequently.
• Ability to grip, reach, and pinch with arms and hands frequently.
• Ability to squat, kneel, balance, and climb ladders occasionally.
• Ability to work in a constant state of alertness and safe manner.

This pay represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. Pay ranges may be different in other locations. Actual associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. Associate will not be compensated below the minimum wage for the specific location where the individual has applied in accordance with city, county, and state requirements.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.