Youth Support Coordinator 1

NYS Office of Children and Family Services; City of Rochester (NY); Remote; USD 52,000 - 72,000; Full time

Job summary

NYS Office of Children and Family Services seeks a Youth Support Specialist to provide direct case management for youth in custody and in the community, ensuring smooth transitions and ongoing family engagement.

The role involves serving as a key member of the youth’s Support Team, advocating with schools, social services, probation, and mental health providers to secure long-term success and reduce risk of re-entry into the juvenile justice system.

Qualifications

• Six years of direct counseling, educational, clinical, or supervisory experience in prevention, protection, or rehabilitative programs for individuals aged 10–21 who could be juvenile delinquents or youth
• An associate degree substitutes for two years; a bachelor's for four; or a master's for five years
• Open to current OCFS employees with one year of permanent service as Youth Support Specialist, Grade 14

Responsibilities

• Provide direct case management to youth in custody and in the community during all custodial phases
• Serve as an informed voice for youth and family within the youth's Support Team
• Advocate for youth with stakeholders to support long-term success and community reintegration

Skills

Direct counseling

Case management

Travel

Communication

Education

Associate degree in human services

Bachelor's degree in human services

Master's degree in human services

Job description

Duties Description The CMSO provides direct case management services to youth who are in the custody of OCFS during all custodial phases of their commitment to OCFS and while under supervision in the community.

Duties Description The CMSO provides direct case management services to youth who are in the custody of OCFS during all custodial phases of their commitment to OCFS and while under supervision in the community. Plays a critical role as a primary member of the youth’s Support Team, by serving as an informed voice for the youth and family and working to assist the team in understanding the youth and family’s needs related to long-term success. Continually assesses and draws upon the strengths and assets of youth and their family/caregivers to facilitate development of positive behaviors to achieve success in the community and to help the youth avoid further involvement with the justice system. Facilitates the youths’ transition from facility of placement to the community through advocating on the behalf of youth and family with stakeholders in the facility and community including the Facility YC, the family, local departments of social services, probation, parole, schools, mental health, development disabilities services and other relevant stakeholders. Also provides case management and supervision of the youth in the community while providing services to the family. The position requires extensive travel to facilities and field work in the community. Also may complete specialty functions as a Court Liaison, Intake Worker or Juvenile Offender Specialist. Additional duties will be discussed in detail during the interview.

Minimum Qualifications Open to the Public: Six years of direct counseling, educational, clinical, or supervisory experience in prevention, protection, or rehabilitative programs for individuals between the ages of 10 and 21 years of age who are considered to be "juvenile delinquents", "youthful offenders", or youth residing in a residential setting, including those diagnosed with mental or developmental disabilities, mental illness, or addictions who could potentially become involved in the juvenile justice system. An associate degree in a human services field substitutes for two years; a bachelor’s degree in a human services field for four years; or a master’s degree in a human services field for five years.

Current OCFS Employees One year of permanent service as a Youth Support Specialist, Grade 14.

Additional Comments Core operating hours for office-based positions within the agency are 8-5. Exact shift within that timeframe will be discussed at the time of the interview. Telecommuting is available for this position, however, it is at the sole discretion of the assigned supervisor and the Office of Community Partnerships when a candidate may be considered. Telecommuting applications will be reviewed and approved on a case by case basis in accordance with the OCFS Telecommuting Pilot Program Policy.

Background Investigation Requirements

• All prospective employees will be investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks. All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee’s employment application, may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of State and federal laws, rules, and regulations. Prospective employees will be fingerprinted in order to obtain a record of their criminal history information, and may be required to pay any necessary fees.
• All prospective employees will be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees will be required to pay any necessary fees.
• For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees will be checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s) if applicable.

The Office of Children and Family Services (OCFS) is an equal opportunity employer. OCFS does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status or status as a victim of domestic violence, or other applicable legally protected characteristics. We devote special attention to dismantling racial injustice and recognize that diversity in our workforce is critical to fulfilling our mission. We are committed to the diversity of our staff, and encourage applicants from marginalized communities to apply. In furtherance of Executive Order 31 and OCFS’s mission to have a diverse workforce, all people with disabilities are encouraged to apply. All applicants must be dedicated to working in and sustaining an environment of inclusion that affirms and celebrates the backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff. Applicants of all backgrounds and experiences are encouraged to self-identify during the application process.