Youth Success Coach

Communities In Schools North Carolina; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Outstanding benefits including medical, dental, vision

Paid vacation, sick time, and holidays

Collaborative and friendly team

Job summary

Communities In Schools North Carolina is seeking a Youth Success Coach for the Reentry to Resilience Program. This role involves supporting youth returning to Mecklenburg County, fostering their growth, and coordinating their reentry strategies with families and schools.

The ideal candidate holds a bachelor's degree in a relevant field and has a minimum of 2 years experience working with youth, particularly those involved with the justice system. The position requires strong interpersonal and communication skills, a valid driver's license, and willingness to travel significantly.

We offer a comprehensive benefits package including medical, dental, vision, and 403(b), along with paid vacation and a collaborative team environment.

Qualifications

• Minimum 2 years of relevant work experience with youth and families.
• Valid driver’s license and insurance required.
• Knowledge of youth behavioral issues and community resources preferred.

Responsibilities

• Attend service planning meetings at the YDC for each assigned youth.
• Facilitate life skills groups and develop support plans.
• Collaborate with schools, parents, and community personnel.

Skills

Strong interpersonal skills

Self-motivated with decision-making abilities

Excellent oral and written communication skills

Computer skills including Microsoft Office

Education

Bachelor’s degree in criminal justice, human services, social work, or related field

Job description

About Communities In Schools of North Carolina:

At Communities In Schools, we are "all-in" for kids.

It is our passion-- it is our mission. In North Carolina, 1 in 5 children under the age of 18 live in poverty leading to challenges outside the classroom that stand in the way of success inside the classroom. Communities In Schools works directly inside schools, building one-on-one relationships that empower students to succeed at school and in life. As the North Carolina State Office for Communities In Schools, we collaborate with 21 local affiliate organizations and deliver direct programs across the state. We make sure young people have the tools they need to succeed at school and transition successfully into continuing education and careers. We achieve our mission by hiring bright, creative, and innovative team members who have a passion for what we do. At CISNC, we value relationships, collaboration, learning, integrity and commitment.

Position Overview

This position will be serving youth returning to Mecklenburg County and will require travel to/from those communities and Youth Development Centers.

The Reentry to Resilience (R2R) Program of Communities In Schools of North Carolina supports youth and young adults committed to and released from Youth Development Centers (YDC) in Mecklenburg county. The Youth Success Coach will engage with justice‑involved youth/young adults from the time of their commitment to the YDC and manage their support systems as they transition back into their communities. Before release, the Coach will collaborate with families and schools to create effective reentry strategies.

The Youth Success Coach will work directly within the YDC, participating in monthly service planning meetings for each assigned youth and leading life skills groups. After release, the Coach will ensure the implementation of the Transition Intervention Plan, assisting youth in re‑entering their schools and securing employment. Additionally, the Coach will support the therapeutic services recommended by risk‑needs assessments conducted by Juvenile Court Counselors.

The Coach will focus on fostering academic, physical, and social‑emotional growth, steering youth away from gang involvement and antisocial behaviors while promoting positive engagement opportunities that encourage cognitive and behavioral change. A strong advocate mindset is essential, as is a willingness to work with this demographic. This position requires travel, including attending in‑person service meetings at YDCs, court hearings, home and community visits.

Essential Functions

• Attend monthly service planning and post‑release supervision meetings at the YDC for each assigned youth.
• Facilitate monthly life skills groups within the YDC and post‑release.
• Develop and implement facility‑wide small group and one‑on‑one activities.
• Assess pre‑release needs at the YDC to identify strengths and challenges in education, social, emotional, familial, and physical areas, working with YDC staff to develop a post‑release support plan.
• Coordinate pre‑release planning and resource allocation for youth needs.
• Counsel and monitor youth regarding academics, attendance, behavior, and post‑secondary options.
• Collaborate with school professionals, parents, and community personnel to address issues faced by adjudicated youth/young adults.
• Recognize and celebrate improvements among adjudicated students.
• Connect youth and families with appropriate CIS Student Support Specialists at schools for ongoing support. Collaborate with community agencies serving siblings and families of justice‑involved youth/young adults.
• Document services provided to youth/young adults and maintain electronic case notes, attendance, behavior, and coursework metrics for monitoring progress and adjusting interventions.
• Ensure all deadlines are met per R2R Model.
• Participate in personal and professional staff development.
• All other duties as assigned.
• Engage in frequent movement around the YDC, with occasional lifting (up to 20 lbs).
• Travel is required, with travel constituting 75% of the role and occasional overnight trips.

Required Education & Experience

• Bachelor’s degree in criminal justice, human services, social work, counseling, public administration, or a related field.
• Minimum of 2 years of relevant work experience with youth and their families. Experience with justice‑involved youth/young adults is preferred.
• Valid driver’s license and insurance.
• Knowledge of youth behavioral issues and community resources preferred.
• Willingness to build a supportive network for justice‑involved youth preferred.

Core Competencies

Student‑Centered, Integrity & Accountability, Collaboration, Impact‑Driven Excellence, Respect

Job Competencies

Coaching and Mentoring, Communication, Decision Making and Judgement, Empowering Others, Facilitating Groups, Interpersonal Skills, Listening, Problem Solving, Relationship Building, Self‑Management, Teamwork

Necessary Skills

• Strong interpersonal skills
• Self‑motivated with decision‑making abilities
• Sensitivity to the perspectives of personnel within YDCs, schools, and other agencies, fostering collaborative partnerships based on CIS principles.
• Familiarity with relevant resources and a flexible approach to dynamic work environments.
• Excellent oral and written communication skills, with professional presentation abilities.
• Valid NC driver’s license.
• Professional presentation skills with both large and small groups
• Computer skills to include working knowledge of Microsoft Office software
• Ability to manage time, paperwork and people effectively

Preferred

• Knowledge of youth behavioral issues and community resources.
• Willingness to build a supportive network for justice‑involved youth.
• Bilingual (English/Spanish) candidates are encouraged to apply.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employment in this position is contingent upon the successful completion of a criminal background check in accordance with federal, state, and local laws.

We are an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, gender identity, sexual orientation, disability, age, genetic information, or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company‑sponsored activities, and all employment actions such as promotions, compensation, benefits and termination of employment.

Perks

We offer outstanding benefits including medical, dental, vision, and 403(b) and MORE!!! We offer paid vacation, sick time and holidays. Our team is friendly, fun and collaborative.