YOUTH PROGRAM OFFICER 3/CASE WORKER

Arizona State Government; Phoenix (AZ); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan

Paid holidays

Job summary

Arizona Department of Juvenile Corrections in Phoenix is seeking a Youth Program Officer III/Case Worker to provide a broad range of casework duties, including clinical oversight, crisis intervention, supervision, and group facilitation. The YPO III collaborates with diverse teams and services to youth and families.

Candidates should have two+ years of relevant experience, be able to document and plan meetings, and demonstrate strong communication and counseling skills.

Qualifications

• Two+ years as Youth Corrections Officer or Case Worker.
• Letter of Recommendation signed by direct supervisor and upline manager.
• Employment contingent on background investigation.

Responsibilities

• Prepares and facilitates psycho-educational groups and documents group for each individual youth.
• Documents notes for all contact with youth, youth families, outside agencies, and internal agency assessment.
• Plans, schedules, conducts and participates in various meetings.
• Ensures positive and effective engagement to youth’s family and outside agencies.
• Assists with youth supervision, behavior management, and oversight of youth within the facility.
• Provides crisis intervention assistance, and conducts conflict resolutions as needed.

Skills

Written communication

Verbal communication

Interviews

Group facilitation

Youth de-escalation

Problem solving

Leadership

Documentation

Tools

Google Suite

Job description

DEPT OF JUVENILE CORRECTIONS

Our vision is to make Arizona’s community safer by delivering effective rehabilitative services to the young people entrusted to our care. The mission of the Arizona Department of Juvenile Corrections is to provide the young people in our care with evidence-based rehabilitative services that enhance their well-being and equip them with the skills and resources they need to thrive as successful members of society.

YOUTH PROGRAM OFFICER 3/CASE WORKER

Job Location:

Address: Adobe Mountain School
2800 W. Pinnacle Peak Rd.
Phoenix, AZ 85027

Posting Details:

Salary: $61,165

Grade: DJ19A

Closing Date: 08/30/2026

We are seeking a Youth Program Officer III/Caseworker (YPO III) who will work directly withyouth by providing a wide range of casework duties to include clinical oversight, crisis intervention, supervision, and group facilitation. The YPO III will work collaboratively withvarious teams and staff, and will provide services to youth families, outside agencies and agencystaff.

Job Duties:

• Prepares and facilitates Psycho-educational groups and documents group for each individual youth
• Documents notes for all contact with youth, youth families, outside agencies, and internal agency assessment
• Plans, schedules, conducts and participates in various meetings
• Ensures positive and effective engagement to youth’s family and outside agencies
• Assists with youth supervision, behavior management, and oversight of youth within the facility
• Provides additional support to other unit staff as needed when situations arise
• Acts as a positive role model for youth and ensures positive interaction and communication
• Conducts one on one discussions with youth as needed
• Provides crisis intervention assistance, and conducts conflict resolutions as needed
• Other duties assigned as related to the position

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Agency policies and procedures
• State juvenile justice systems
• Developmental needs of juveniles
• Dynamics of human behaviors and crisis intervention
• Principles and practices of casework
• Paraprofessional counseling and assessment
• Computerized documentation systems

Skill in:

• Written and verbal communication
• Conducting interviews
• Working with database formats
• Compiling and maintaining case summaries and records
• Interpersonal relationships
• Performing individual and group paraprofessional counseling
• Customer service
• Youth and adult de-escalation
• Problem solving
• Leadership and decision making
• Group facilitation
• Proper documentation
• Computer software to include but not limited to Google Suite (docs, sheets, etc.)

Ability to:

• Learn and apply Arizona Department of Juvenile Corrections’ policies and procedures
• Collaborate effectively with ADJC personnel, other governmental employees, and stakeholders
• Communicate effectively
• Resolve conflict
• Analyze situations and take effective actions
• Interpret and apply Federal and State laws, rules, and regulations
• Manage behavior and maintain control of youth
• Follow written and verbal instruction
• Work in a correctional environment

Selective Preference(s):

Pre-Employment Requirements:

ADJC Career Path eligibility criteria:

Two or more years of experience as a Youth Corrections Officer; with a Letter of Recommendation signed by the direct supervisor and upline manager.

External candidates:

Two or more years of experience as a Youth Corrections Officer; or as a Case worker. Required to complete Youth Corrections Officer Academy and pre-employment assessments.

Employment is contingent on the selected applicant passing a comprehensive background investigation.

Current State of Arizona employees: In order to be considered for this position, it requires acceptable performance history as demonstrated by not have been issued a letter of suspension or have been involuntarily demoted within one year preceding this job posting close date, and have an overall rating of “meets expectations” or higher on the most recent employee performance evaluation.

If this position requires driving or the use of a vehicle as an essential function on the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license records checks. The license must be current, unexpired, and neither revoked or suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.010).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, vision, life insurance, and short-term disability plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3:42 hours bi-weekly
• Deferred Compensation Program
• Wellness Plans

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

This position participates in the Corrections Officer Retirement Plan (CORP). CORP Tier 3 is a Defined Contribution, 401 (a) retirement plan

• New members have the opportunity to define their contribution amount
• Employer contributes a dollar-for-dollar match equal to 5% of a member's salary
• Employees are fully vested after 3 years of service

Attention current State of Arizona employees: Please contact our Human Resources Office at [e-mail] if you are in a different retirement plan than the one indicated above.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request reasonable accommodation such as a sign language interpreter or an alternative format by calling [phone]. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.