Youth Development Specialist - Community Based Outreach (CBO)

The Salvation Army USA Western Territory; Hilo (HI); On-site; USD 52,000 - 68,000; Full time

Job summary

The Salvation Army USA Western Territory, Family Intervention Services in Hawaii, seeks a Youth Development Specialist (CBO) to provide intake, crisis intervention, outreach, case management, counseling and group activities for at‑risk youth. The role is non‑exempt, full‑time, under the Safe Place initiative and Community Based Residential Services.

You will collaborate with schools, families and community partners, maintain case records, monitor progress, and respond to crises as needed, under

Qualifications

• BA or A.S. in human services or related field with required experience, or equivalent combination.
• Valid Hawaii driver's license.
• TB clearance, Pre-Employment Medical Clearance, First Aid and CPR certification.
• DHS FBI/Criminal History & CAN, and Salvation Army background clearances.
• MVR driving record meeting Authorized Driving standards.

Responsibilities

• Provide community-based outreach services to at‑risk youth in schools, family settings, and community, connecting youth and families to resources and services.
• Provide crisis intervention services to youth and families.
• Perform intake/assessment, develop service plans, and provide appropriate services to youth and families.
• Implement life-skills focused group activities and career/employment development.
• Provide case management and assist families to utilize community resources.
• Maintain case records and prepare reports on activities and services.
• Be available during after hours and weekends to respond to crisis situations as needed.

Skills

Driver's license

TB clearance

First Aid & CPR

Background clearances

MVR driving check

Education

BA or A.S. in Human Services

Job description

POSITION TITLE: Youth Development Specialist -Community Based Outreach (CBO)

DEPARTMENT: Family Intervention Services - Community Based Residential Services/Safe Place

RESPONSIBLE TO: Safe Place Coordinator

FLSA STATUS: Non-exempt

DATE: September 2024

Job Summary

The Youth Development Specialist (YDS) for the Community Based Outreach services (CBO) provides services to at‑risk youth in the community. The position is a non‑exempt, full‑time regular role under the Safe Place initiative and Community Based Residential Services. The YDS will deliver a broad array of services including intake/assessment, crisis intervention, outreach, case management, counseling, group activities, referrals, and follow‑up services. The YDS is supervised by the Safe Place Coordinator.

Essential Qualifications

1. BA degree in human services or related field and one‑year job‑related experience, or A.S. degree in Human Services or related field with three years job‑related experience, or one year experience as Program Assistant with FIS programming, or a combination of education and experience to meet position requirements.
2. Valid Hawaii driver's license.
3. Valid TB clearance and Pre‑Employment Medical Clearance.
4. Valid First Aid and CPR certification.
5. DHS FBI/Criminal History & CAN, and Salvation Army background clearances.
6. MVR records check meeting Authorized Driving standards of the Salvation Army.

Essential Functions

1. Provide community‑based outreach services to at‑risk youth in schools, family settings, and community, connecting youth and families to resources and services and assessing community needs.
2. Provide crisis intervention services to youth and families.
3. Perform intake/assessment, develop service plans, and provide appropriate services to youth and families.
4. Implement group activities for youth with emphasis on life‑skills training such as problem solving, career/employment development, decision‑making, communication skills, and other positive youth development activities.
5. Provide case management services and assist youth and families to utilize community resources.
6. Utilize a risk‑focused prevention approach and provide appropriate prevention/intervention services utilizing a Youth Development Strategy.
7. Monitor youth's progress in school, community, work and home.
8. Serve as a role model and mentor to youth and family.
9. Provide individual and family counseling with emphasis on family preservation.
10. Maintain case records for each client, documenting reason for referral, assessment, service plan and services provided.
11. Prepare and submit monthly, quarterly and annual reports on activities, counseling or services.
12. Attend all staff meetings, training, conferences, workshops as requested or scheduled.
13. Maintain professional worker/client/staff relationships.
14. Be available during after hours and weekends to respond to crisis situations as needed.
15. Support the Safe Spaces initiative, providing services and education to youth and the community.
16. Provide case management and/or follow‑up care for youth in emergency shelter placement or leaving placement.
17. Provide transportation for clients as required.

Other Functions

Performs other duties as assigned.

Skills and Personal Qualities

• Willing to accept and implement The Salvation Army philosophy.
• Sound judgment, dependability, understanding, firm, caring, organized, high energy.
• Liaison with and knowledge of public service agencies and other community agencies.

Mental Demands

• Work under stressful conditions.
• Interact with others with courtesy and tact.
• Relate to a wide range of people and situations including youth, parents, agency workers, police, school personnel.
• Work within an interdisciplinary team concept; participate in staff training and growth groups.
• Manage and prioritize multiple projects in an organized and efficient manner.
• Respond to crisis situations in a calm and effective manner.
• Complete projects on schedule.
• Maintain confidentiality.
• Maintain regular and punctual work attendance; may require flexible schedule, including evenings and weekends.

Physical Demands

The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye‑hand coordination; use of vision; driving a vehicle; pushing, pulling and carrying 25‑50 pounds and occasionally more than 50 pounds; traveling by airplane. Implement safe restraints of youth involved in physical confrontation situations.

Communication Demands

The position requires talking to co‑workers, clients, vendors; requires written communication to and from co‑workers, clients, vendors; talking on the telephone; requires responding to written or verbal requests of co‑workers, clients and vendors; requires training and giving verbal and written instructions; requires receiving verbal and written instructions; requires writing and composing written language; requires reading; requires visiting/working at other work sites; requires communication via the latest technologies.

Skills/Technical Knowledge

Prioritize multiple work tasks to meet tight deadlines.

Equipment Needs

Use office equipment such as computers, photocopiers, scanners, calculators, etc.

Work Environment

Most work will be indoors at Family Intervention Services. Attendance at trainings, both in Hawaii and on the mainland, may be required.

Equity and Inclusion

We are an equal opportunity employer. Veterans, protected veterans and individuals with disabilities are encouraged to apply. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Additional Information

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by management. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.