Youth & Crisis Services Lead

3Strands Global Foundation; Sacramento (CA); Vor Ort; USD 66.000 - 70.000; Vollzeit

Zusammenfassung

3Strands Global Foundation in Sacramento is seeking a Youth & Crisis Services Lead to mentor youth and support adult survivors at The Table drop-in center. You will oversee crisis response, youth engagement, and survivor-led activities, ensuring safety and compliance with confidentiality policies.

The role emphasizes trauma-informed care, collaboration with partners, and hands-on leadership to drive program outcomes and community impact.

Qualifikationen

• Lived experience as a survivor of human trafficking or related exploitation.
• Prior experience as a direct service provider.
• Experience with youth or adolescents.
• Knowledge of trauma-informed, survivor-centered practice.
• Confidentiality practices, including minors.
• Knowledge of local youth support services and referrals.
• Ability to set clear boundaries and build rapport.
• Proactive, initiative-taking and client advocacy.
• High emotional awareness and self-care balance.
• Ability to work with diverse backgrounds and communities.
• Passion and commitment to ending human trafficking.

Aufgaben

• Lead all youth programming at The Table and serve as primary contact for youth clients.
• Plan and facilitate dedicated youth drop-in hours with age-appropriate spaces.
• Lead the Youth program: curriculum delivery, session planning, outcomes tracking.
• Adapt trauma-informed practices for youth and minors.
• Develop goal-setting, life-skills and peer-support activities.
• Coordinate youth outings, workshops, and transportation.
• Build out and coordinate a Youth Advisory Board.
• Support outreach to schools, juvenile justice, foster care, and youth-serving orgs.
• Coordinate with parents/guardians and caseworkers with confidentiality.
• Ensure safety, mandated reporting, and youth protection requirements.
• Gather program data for reporting, grants, and improvement.
• Provide crisis support and manage caseloads as needed.
• Lead or co-facilitate survivor groups and workshops.
• Encourage survivor voice and peer leadership among youth and adults.
• Respond to referral calls and emails; maintain resources document.
• Maintain a safe environment and monitor client areas.
• Build outreach relationships with The Table and Outreach Lead.
• Coordinate services across 3SGF and suggest program improvements.

Kenntnisse

Survivor-led approaches

Direct service delivery

Youth engagement

Trauma-informed care

Confidentiality & minors protection

Community outreach

Advocacy & empowerment

Crisis response

Team leadership

Cultural responsiveness

Tools

Google Suite

Salesforce

Monday.com

Slack

Jobbeschreibung

REPORTS TO: Crisis, Care & Empowerment Services Manager

STATUS: Full-time, 40 hrs, exempt

LOCATION: The Table, Sacramento (in person, 5 days a week)

SALARY: $66,000-$70,000 per year

SUMMARY

The Youth & Crisis Services Lead provides trauma-informed, survivor-centered support to youth and adult survivors of human trafficking and at-risk individuals at The Table drop-in center in Sacramento, with a dedicated focus on youth engagement. This role leads all youth activities at The Table, including youth drop-in hours and the Empower Forward program. It also provides crisis support, conducts outreach to survivors and at-risk youth and adults, and facilitates survivor-led support groups. The Lead supervises the Stabilization Case Manager, oversees all crisis and youth cases, trains staff on youth and crisis procedures, and contributes lived-experience insight to program development and community outreach.

ABOUT 3STRANDS GLOBAL FOUNDATION

3SGF is a California-based nonprofit with a mission to Prevent, Empower, Unite: working together to end human trafficking. Guided by our Survivor Advisory Board, we take a survivor-informed, trauma-responsive approach to every program, policy, and partnership, and use outcome data to keep improving. Our work spans three initiatives:

• Prevention Education: equipping students, educators, industries, and service groups to recognize warning signs and take action.
• Direct Services: case management, education, and employment assistance for survivors and at-risk individuals, including our Sacramento drop-in center.
• Community Engagement: mobilizing communities, hosting awareness events, and working with policymakers on prevention-focused legislation.

Our values: Integrity, Collaboration, Empowerment, Flexibility, and Innovation. We are a mission-driven, inclusive, agile team committed to measurable change.

RESPONSIBILITIES

Youth Programming & Youth Program

• Lead all youth programming at The Table and serve as primary contact for youth clients.
• Plan and facilitate dedicated youth drop-in hours: an age-appropriate, welcoming space distinct from general drop-in, including navigating services for youth.
• Lead the Youth program: curriculum delivery, session planning, and tracking participant progress and outcomes.
• Adapt trauma-informed, survivor-centered practices to the developmental, emotional, and safety needs of youth and minors.
• Develop goal-setting, life-skills, and peer-support activities for youth.
• Coordinate youth outings, workshops, therapeutic supports, and transportation.
• Build out and coordinate a Youth Advisory Board.
• Support outreach to schools, juvenile justice partners, foster care agencies, and other youth-serving organizations.
• Coordinate with parents/guardians, caseworkers, and social workers, consistent with confidentiality policies.
• Ensure youth spaces and activities meet safety, mandated reporting, and youth protection requirements.
• Gather youth program data and outcomes for reporting, grant compliance, and improvement.

Client Support & Crisis Services

• Provide one-on-one or group support to at least 25 clients per week and carry a caseload of up to ten as needed.
• Provide crisis support for clients at The Table.
• Create trauma-informed crisis management procedures with the Survivor Advisory Board and Strat Op Team.
• Support screenings, assessments, and safety planning for survivors and at-risk individuals, including youth.
• Lead or co-facilitate support groups and workshops.
• Help clients set and achieve goals, build independence and self-sufficiency, and provide victim advocacy as needed.
• Encourage survivor voice and peer leadership for adult and youth clients.
• Help respond to the referral phone line and email.
• Research crisis and youth resources and maintain a master resource document.
• Maintain a safe, supportive environment, including age-appropriate youth spaces, and help clean and monitor client areas.
• Build outreach relationships with the Drop-In Center and Outreach Lead.
• Coordinate services across 3SGF, and recommend program improvements as part of the Survivor Services Team, grounded in best practices.

Supervision & Training

• Manage the Stabilization Case Manager, hold regular one-on-ones, and support progress toward KPIs.
• Oversee and regularly audit client cases and documentation.
• Train all staff on youth and crisis procedures and policies.
• Meet regularly with LCSW support.

Administration

• Document all client interactions daily in case notes (Salesforce) and keep records accurate and secure.
• Report incidents at The Table to the Crisis, Care & Empowerment Services Manager and Director of Survivor Services, and report monthly, including youth drop-in and Empower Forward progress.
• Attend coalition and task force meetings, crisis response networks, trainings, and case conferences with partner agencies.
• Participate in program and staff meetings, strategic onsite, development activities, and events.
• Uphold client confidentiality, follow all agency policies, and perform other related duties.

Development

• Support marketing, community, development, and outreach by providing input for presentations and collateral, including for youth programming.
• Represent The Table at outreach events with referring agencies, including youth-serving organizations.

QUALIFICATIONS

• Lived experience as a survivor of human trafficking, Commercial Sexual Exploitation of Children (CSEC), or exploitation.
• Prior experience as a direct service provider.
• Experience with youth or adolescents, or strong willingness and ability to work with them.
• Strong understanding of trauma-informed practice, including youth and adolescent development, and a survivor-centered approach.
• Exceptional understanding of confidentiality, including added considerations for minors.
• Knowledge of local support services, resources, and referrals, including youth-specific ones.
• Ability to set clear, healthy boundaries, build rapport and trust, and inspire confidence in clients, including youth.
• Ability to take initiative, guide others, manage disputes, advocate for clients' needs and rights, and stay calm in difficult situations.
• High emotional awareness: knowing when to give space, offer encouragement, or connect clients to a clinical professional.
• Ability to balance supporting others with personal boundaries and self-care.
• Proven ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities and expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities.
• Passion, empathy, and deep commitment to ending human trafficking.

DESIRED SKILLS

• Experience designing or facilitating youth programming, curricula, advisory boards, or mentorship.
• Training in adolescent development, youth mental health, or child/youth safeguarding.
• Experience with law enforcement, task forces, and other stakeholders, and in street outreach.
• Cultural competence across varied backgrounds and lived experiences.
• Knowledge of Google Suite and program management tools (Salesforce, Monday.com, Slack).
• Excellent verbal and written communication, professional demeanor, honesty and integrity, punctuality, and a positive attitude.

CULTURE

You will represent the agency respectfully, support its growth, adapt to change, work within budget, uphold all policies, and be an enthusiastic, positive team member. You will keep records secure and confidential, act with urgency and in the agency's best interest, report suspected wrongful or illegal acts, complete paperwork accurately, and join special projects and events as directed.

WORKING ENVIRONMENT

In office at The Table 5 days a week, 10:30 am-6:30 pm. Field time is required for meetings at partner organizations, including youth-serving organizations. Occasional weekend or evening work may be needed for events, youth programming, or crisis response.

3SGF is an equal-opportunity employer committed to a diverse workforce and does not discriminate based on race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression. We are a Fair Chance Employer and encourage individuals with lived experience to apply. Justice history will not disqualify candidacy in most cases.