Youth Career Advisor

Career Team; Plano (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

Career Team is seeking a Career Advisor – Youth in Plano, TX to provide career counseling, intensive case management, and follow‑up services to young adults eligible for the WIOA program. You’ll guide employment, training, and education pursuits, serving as a liaison with partners and delivering high‑touch client care.

You will conduct intake, eligibility determinations, and develop individual employment plans, while ensuring data integrity and compliance across systems.

Qualifications

• Bachelor’s degree or higher or an equivalent combination of education and experience.
• Strong communication skills and knowledge about community resources.
• Analytical and problem-solving abilities with sound decision-making.
• Computer literate with MS Office (Word, Excel, Outlook) and ability to learn databases.
• Ability to work with a culturally diverse customer base and be culturally sensitive.
• Motivate clients toward achieving goals and meet objectives.
• Excellent interpersonal, time management, and organizational skills.
• Knowledge of the WIOA program and workforce requirements.
• Ability to thrive in a fast-paced environment while maintaining confidentiality.
• Valid Driver’s License.

Responsibilities

• Provide information and case management services in WIOA Youth.
• Complete intake and eligibility determinations.
• Assess job seekers’ employment, abilities, and training needs.
• Liaise between workforce programs and community partners.
• Present the required 14 Youth Program Elements to youth.
• Support Youth in Work Experience (WEX) opportunities.
• Build relationships with juvenile justice centers and schools.
• Enter data in Work In Texas and related systems.
• Guide IEP development for goals.
• Monitor labor market trends and best practices.
• Counsel on job and education opportunities.
• Refer to services and follow up on activities.
• Conduct orientations, workshops, and job clubs.
• Maintain compliant eligibility documents.
• Meet program benchmarks and participate in staff events.
• Complete reports in the data system.

Skills

Communication skills

MS Office

Customer service

Time management

Analytical skills

Education

Bachelor’s degree or higher

Tools

MS Office Suite

Job description

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world‑class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career Team is looking to hire a Career Advisor – Youth who will perform professional work providing career counseling, intensive case management, and follow‑up services to young adults eligible for the WIOA program. Career Advisors play a key role in our participants’ success as they seek employment, training and education.

Your Impact on Career Team’s Success

• Provide information and case management services to community members interested in WIOA Youth services
• Complete intake and eligibility determination for workforce programs
• Assess job seekers' employment, abilities, and training needs through interviewing, testing, and other methods
• Serve as a liaison between workforce development programs and community partners and resources
• Offer all youth participants the required 14 Youth Program Elements as part of your case management
• Support Youth participants who enter into Work Experience (WEX) opportunities ensuring their success and employer satisfaction working with the team
• Create and foster relationships with area juvenile justice centers and school districts
• Enter data into Work In Texas and process clients through any participant information system as required
• Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational or education goals
• Stay on top of labor market trends and best practices in career and training paths
• Counsel clients on available job and education opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
• Follow all policies, procedures, and regulations related to eligibility documentation
• Maintain accurate individual case files in Work In Texas for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
• Meet and/or exceed program benchmarks
• Participate in all staff-related events as required including but not limited to training, staff meetings, and individual supervision
• Complete all required reports within the data management system

The Ideal Qualifications for this Position Include

• Bachelor’s degree or higher or an equivalent combination of education and experience
• Strong communication skills and knowledge about community resources
• Possess strong analytical and problem‑solving skills, with the ability to make well‑thought‑out decisions
• Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems
• Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
• Ability to serve as a role model to customers and motivate them towards achieving goals
• Ability to meet and exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
• Knowledgeable about the WIOA program and other workforce program requirements
• A demonstrated ability to thrive in a fast‑paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
• Exceptional time management skills to meet deadlines and work under pressure
• A Valid Driver’s License

Additional Skills/Knowledge Career Team Would Love for This Role

• Bilingual or Multilingual
• Strong multitasking abilities and proactive approach to tasks
• Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Employment Type: Full-Time, Non-Exempt Employee

Job Site: Onsite

Salary: $45,000 - $55,000/yr

Travel: 20% travel within the region

About Career Team:

Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for‑profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government‑funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA").

Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business‑related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

• Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date