Yardi Software Trainer - REMOTE

Welltower; Oklahoma; On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Yardi Software Trainer, where you will empower stakeholders through dynamic training sessions and comprehensive support. In this role, you will develop training materials, lead engaging sessions, and foster relationships with various teams to ensure effective software utilization. This position requires a blend of technical knowledge and interpersonal skills, making it perfect for someone who thrives in a fast-paced environment. With a commitment to innovation and excellence, this opportunity offers a chance to make a significant impact in the healthcare infrastructure sector while enjoying a flexible work schedule and numerous benefits.

Benefits

Flexible Schedule

Competitive Base Salary

Annual Bonus

Generous Paid Time Off

Employer-matching 401(k)

Student Debt Program

Tuition Assistance Program

Employee Stock Purchase Program

Comprehensive Medical/Dental/Vision Options

Qualifications

• 3+ years in software training, preferably in SaaS or property management.
• Experience with Yardi products and delivering both virtual and in-person training.

Responsibilities

• Deliver engaging training sessions on Yardi Senior products.
• Create and maintain training materials for diverse stakeholders.
• Collaborate with teams to resolve technical challenges.

Skills

Project Management

Agile Practices

Interpersonal Skills

Conflict Management

Communication Skills

Training Program Design

Learning Management Systems (LMS)

Adaptability

Education

Bachelor’s Degree in Education

Agile Certification

Six Sigma Certification

PMP Certification

Tools

Yardi Software

e-Learning Platforms

Job description

SUMMARY

The Yardi Software Trainer is an experienced and dynamic team player who will support the successful adoption and use of the Yardi Senior product suite. The ideal candidate possesses the ability to work cross-functionally to provide comprehensive training to stakeholders and deliver training sessions, develop training materials, and offer ongoing support to ensure stakeholders can effectively utilize the software to its fullest potential.

The Software Trainer will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy.

KEY RESPONSIBILITIES

• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives.
• Delivers instructor-led and virtual training sessions on the Yardi Senior product suite, tailoring to the needs of stakeholders.
• Ensures training is engaging, interactive, and effective for stakeholders of all skill levels.
• Creates and maintains a variety of training resources, including user guides, tutorials, video lessons, and FAQs, to help stakeholders understand and navigate the software.
• Continuously updates materials to reflect product changes and improvements.
• Maintains up-to-date knowledge of the Yardi Senior product suite, including new features, updates, and best practices.
• Uses expertise to proactively recommend improvements to workflows and processes.
• Organizes and schedules training sessions for stakeholders.
• Monitors attendance, feedback, and progress to ensure successful training outcomes.
• Collaborates with internal support teams to resolve technical challenges.
• Monitors CRM system performance and data accuracy.
• Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture.
• Develops regular and thorough status communications for senior leadership and stakeholders.
• Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions.

OTHER DUTIES

Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

Weekly out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.

MINIMUM REQUIREMENTS

Skills / Specialized Knowledge:

• Proven ability to manage portfolios of work.
• Solid understanding of project management and agile practices.
• Strong interpersonal, conflict management, and communications skills.
• Demonstrable experience in designing and leading successful training programs.
• Proficiency in Learning Management Systems (LMS) and e-learning platforms.
• Adaptability and resilience, with the ability to thrive in a fast-paced and dynamic environment.

Experience:

• At least 3 years’ experience in delivering software training, preferably in a SaaS environment or with property management software like Yardi.
• Experience working with senior housing operators, property management teams, or similar industries is a strong plus.
• Proven experience with conducting both virtual and in-person training sessions.
• Familiarity with the following Yardi products/modules: Voyager (Senior Housing), Payscan, eProcurement, Vendor Café, Fixed Assets, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager and Pulse Insights, and Document Manager.
• Proven experience in project management, implementation, or consulting roles, particularly in real estate or healthcare industry.

Education:

• Bachelor’s degree in education, business, information technology, or a related field, or equivalent work experience.
• Agile, Six Sigma, or PMP certification strongly preferred.

Applicants must be able to pass a pre-employment drug screen.

WHAT WE OFFER

• Flexible schedule: Monday-Thursday in office, Friday’s optional to work remote.
• Competitive Base Salary + Annual Bonus.
• Generous Paid Time Off and Holidays.
• Employer-matching 401(k) Program + Profit Sharing Program.
• Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
• Tuition Assistance Program.
• Employee Stock Purchase Program – purchase shares at a 15% discount.
• Comprehensive and progressive Medical/Dental/Vision options.
• And much more!

ABOUT WELLTOWER

Welltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience. Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets in the United States, Canada and the United Kingdom, consisting of seniors housing, post-acute communities and