Yard Service Professional

Ewing Outdoor Supply; Goodyear (AZ); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Paid Time Off (PTO)

Family Leave

Short Term Disability

Long Term Disability

Training & Development

Wellness Resources

Profit Sharing

Job summary

Ewing Outdoor Supply in Goodyear, AZ is seeking a Yard Customer Associate to deliver excellent service at our Goodyear location. You must be able to lift 50-70 lbs, learn the POS system, and assist customers in the yard with orders and product identification.

Growth opportunities and team fit are emphasized, with bilingual English/Spanish preferred. Responsibilities include greeting customers, cross-selling, handling returns, maintaining inventory records, and loading materials into vehicles

Qualifications

• Must be able to lift 50-70 lbs.
• Learn and operate the POS system.
• Interested in growth opportunities and a strong team fit.
• Bilingual English/Spanish preferred.

Responsibilities

• Go the extra mile to engage customers (including yard assistance).
• Greet and direct customers.
• Assist customers in the yard with orders and identification.
• Provide accurate product information (features, pricing, after-sales).
• Answer customer questions about products/services.
• Cross-sell products.
• Manage returns of merchandise.
• Coordinate with the team to deliver excellent service (peaks times).
• Inform customers about discounts and offers.
• Stay up-to-date with new products/services.
• Load materials into customer vehicles with care and efficiency.
• Keep inventory and activity logs up to date.
• Ensure safety and policy compliance.

Skills

Customer service

Teamwork

Communication

Bilingual

Tools

POS system

Job description

Ewing Outdoor Supply

18421 W. McDowell Rd.

Goodyear,AZ 85395

**$18- $$$ DOE**

Ewing Outdoor Supply looking for a Yard Customer Associate to provide excellent customer service at our Goodyear, AZ.

You must have the ability to lift 50-70 lbs. and perform in a seasonal high heat situation. The ability to learn the POS (point of sale) system is a must, as well as the ability to identify products and extend a top level customer experience. You will be provided all the training you need to be successful, so we are looking for a committed teammate with interest in growth opportunities, can hustle and be a great team fit.

** Preferred consideration for

Bilingual (English/Spanish)

Responsibilities

• Go the extra mile to engage customers (including assistance in the materials yard)

• Greet and direct customers
• Assist customer in the yard with orders and identification
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Cross-sell products
• Manage returns of merchandise
• Coordinate with your team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Ask for feedback on provided services and resolve clients’ complaints
• Inform customers about new products and services
• Loading Materials in customer vehicles with efficiency and extreme care
• Keep updated records of inventory and activity logs
• Comply with company policies and legal guidelines
• Help maintain a safe and orderly environment of the facilities

• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments

• Valid driver’s license
• Excellent organizational and time management skills
• Good driving record with no traffic violations

Bonus Points for the Following*

• **Bilingual (English & Spanish)**

• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
• Knowledge of landscape materials yard inventory stocking procedures
• Attention to detail and familiarity with industrial equipment
• Excellent physical condition and coordination

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

We have the 4 C’s that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!