Yard Manager

DSV - Global Transport and Logistics

Fort Worth (TX)

On-site

USD 65,000 - 90,000

Full time

2 days ago

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Job summary

DSV - Global Transport and Logistics is seeking a Yard Operations Manager to lead day-to-day site operations, supervise warehousing, receiving, and shipping, and manage inbound/outbound volume with KPI-driven, safe, cost-effective practices.

You will plan schedules, allocate staff, and drive continuous improvement while coordinating training and HR activities to build a high-performing team in a fast-paced logistics environment.

Qualifications

Must have a high school diploma; a bachelor’s degree is preferred.
7 years’ experience in logistics/distribution.
5 years’ supervisory experience.
Must be able to work in unregulated temperatures within the warehouse.

Responsibilities

Develop and implement safe, profitable operational systems.
Meet productivity, service goals, and client KPIs.
Lead continuous improvement and cost-saving initiatives.
Schedule daily work and allocate tasks to staff.
Coordinate training and performance evaluations.
Maintain safety and SOP adherence.
Engage with HR for staffing and development.
Provide updates to senior management and clients.
Manage budget and cost controls.

Skills

Leadership

Communication

Team management

Problem solving

Attention to detail

Time management

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

WMS systems

Job description

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.com and follow us on LinkedIn and Facebook.

Location: USA - Fort Worth, Silver Creek Rd

Division: Solutions

Job Posting Title: Yard Manager - 124399

Time Type: Full Time

Position Summary

Under the direction of the General Manager, the Yard Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems.

As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

Essential Duties And Responsibilities

Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs.
Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures.
Meets all client specified KPI’s and complies with Quality system requirements.
Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members.
Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.
Delivers results by leveraging the skills of the right people at the right time
Effectively keeps senior management and client representatives informed of critical issues that affect the operations
Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.
Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client).
Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit.
Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction.
Provides ongoing growth and development opportunities for team members
Supports adherence to Standard Operating Procedures (SOPs).
Conducts routine staff meetings to review daily/weekly work activities.

Management Information Systems

Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility.
Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines.
Remains knowledgeable regarding changes in hardware and software technology.
Develops proficiency in client systems.

Customer Management

Manages high level customer service standards for all functions.
Assures that client accounts receive the required level of operational and administrative support.
Maintains appropriate contact with all functions and responds to requests when required.
Attends or leads meetings with key customers to discuss any customer issues.
Coordinates management of supplier/customer visits to the site.
Promotes a positive relationship with clients by providing excellent customer service.

Budgeting/Financials

Supports the development of an annual operating budget.
Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters.
Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines.

Equipment & Facilities

Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment including material handling equipment (MHE).
Ensures team members are properly trained on any MHE.
Keeps informed of relevant new technology and make recommendations as applicable.

Safety

Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations.
Audits warehouse for compliance with safety, security, and quality principles and rules.
Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety.

Other Duties

Work overtime as dictated by business whether mandatory or voluntary
Performs other duties as assigned.

Supervisory Responsibilities

Manages warehouse operations supervisors & support staff.

Education & Experience

Must have a high school diploma or general education degree (GED).
Bachelor’s degree is preferred
7 years’ experience working in a logistics/distribution/relevant environment.
5 years’ experience in a supervisory role
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate

Computer Skills

Proficient in Microsoft Office (Excel, Work, and Power Point)
Demonstrated proficiency in knowledge of applicable WMS systems

Language Skills

English (reading, writing, verbal)
Proficiency in business communication at all levels

Other

Strong attention to detail accuracy and accomplish job task in a timely manner
Good organizational and personnel skills
Good communication skills, written and oral
Good leadership, supervision, and planning skills
Able to work flexible schedules, including nights and weekends, as required by the operation
Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments.
Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

Core Competencies

Leader of Others