Yard Associate (50546)

Lincoln-Creek-Lumber; Centralia (WA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical/Rx

Dental

Voluntary Vision

Life/AD&D Insurance

Employee Assistance Program (EAP)

401(k)

Paid sick time

Paid Vacation

Holidays

Job summary

Lincoln Creek Lumber in Centralia, WA is seeking a yard associate who thrives serving customers outdoors and on the move. You’ll greet customers, assist with project planning, load materials, and verify invoices in a fast-paced yard setting.

The role requires strong customer-service instincts, reliability, and clear communication. Spanish language skills are strongly desired; schedule is Fri-Tue with Wed/Fri off. Safety and teamwork are emphasized.

Qualifications

• Outgoing, energetic personality and a love for helping customers.
• Strong customer service instincts and proactive, friendly communication.
• Reliable, punctual and able to work in a fast-paced outdoor setting.
• Spanish language skills (verbal and written) strongly desired.
• Availability: Friday-Tuesday schedule (Wednesday and Thursday off).

Responsibilities

• Greet customers and guide them to what they need.
• Help plan projects and answer product questions or connect with the right person.
• Load lumber and materials into customer vehicles and verify against invoices.
• Inspect returns and create accurate return slips for cashiers.
• Handle customer concerns with empathy and resolve issues when possible.
• Unload deliveries and stock products in yard locations.

Skills

Customer service

People skills

Clear communication

Reliable and punctual

Bilingual Spanish

Load verification

Job description

Job Location: Centralia, WA 98531

Education Level: Not Specified

Salary Range: $17.13 - $18.00 Hourly

Job Category: Retail

About the Role

At Lincoln Creek Lumber, our yard team sets us apart. We're not a big-box store where customers wander around looking for help - we go to them. If you're the kind of person who lights up around people, thrives when you're busy, and genuinely loves helping someone nail their project, you'll fit right in here. This is a physical, fast-moving role where no two days are the same. You'll be outside, on your feet, engaging with customers from the moment they pull through the gate to the moment they drive away happy.

What You'll Do

• Hustle out to greet customers and guide them to exactly what they need
• Help customers plan their projects and answer product questions (or find the person who can)
• Load lumber and materials into customer vehicles and verify against their invoice
• Inspect returns and create accurate return slips for cashiers
• Handle customer concerns with empathy; resolve what you can, escape what you can't
• Unload deliveries and stock products in their correct yard locations
• Operate a forklift and fill propane tanks
• Keep the yard clean, organized, and safe; a tight yard is a great yard
• Stay current on monthly ads so you can point customers to deals
• Stay connected via radio and communicate proactively with the team
• Follow all safety procedures and speak up when you see room to improve
• Help bring new hires up to speed and attend monthly store meetings

Who You Are

You're a people person, but not just in a "nice to meet you" kind of way. You seek out customers. You move with purpose. When someone looks lost or uncertain, you're already heading their way. You take pride in doing the job right, you show up when you say you will, and you genuinely care whether the customer leaves happy.

Qualifications

• Outgoing, energetic personality; someone who brings the good vibes to the job site
• Strong customer service instincts; you're a helper by nature
• Clear, friendly communication with customers, teammates, and management
• Reliable and punctual; your crew counts on you
• Organized and detail-oriented, especially when verifying loads and processing returns
• Eager to build product knowledge on the job
• Bilingual in Spanish (verbal and written) strongly desired
• Availability: Friday-Tuesday schedule (Wednesday and Thursday off)

Physical Requirements

• Ability to stand and move throughout an entire shift outdoors
• Ability to reach, bend, and lift as needed
• Able to lift 100 lbs. without assistance

Benefits

• Medical/Rx
• Dental
• Voluntary Vision
• Life/AD&D Insurance
• Employee Assistance Program (EAP)
• 401(k)
• Paid sick time: 1 hour per 40 hours worked
• Paid Vacation
• First Year: 3.34 hours per month(40 hours per calendar year)
• Years 2-7: 6.67 hours per month (80 hours per calendar year)
• Years 8+: 10 hours per month (120 hours per calendar year)
• Holidays:
• Easter
• Thanksgiving
• Christmas
• Employee Birthday