Yard Associate 3

Paycom; Creswell (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

Paycom is seeking a Yard Associate to deliver dependable service, support sales, handle merchandise, and manage daily yard operations with safety and care. You will assist customers in locating materials, verify product information, safely load and stage items, and help keep yards, equipment, and grounds clean.

Qualifications include a high school diploma or GED, forklift certification (or ability to obtain), a valid driver's license, and a flexible schedule including evenings, weekends, and

Qualifications

• High school diploma or GED preferred.
• Experience in building materials, yard, warehouse, or customer service preferred.
• Ability to obtain forklift certification and operate forklifts safely.
• Valid driver's license required for duties involving company vehicles.
• Flexible schedule including evenings, weekends, and holidays based on business needs.

Responsibilities

• Assist customers by locating materials and confirming product details.
• Safely load, stage, and secure products for customers.
• Stock, rotate, and merchandise yard for easy access.
• Complete inventory counts and report discrepancies.
• Maintain clean yard, equipment, and surroundings; follow safety procedures.

Skills

Customer service

Communication

Attention to detail

Reading a tape measure

Education

High school diploma or GED

Tools

Forklift certification

Driver's license

Job description

Position SummaryThe Yard Associate provides helpful, dependable service to customers while supporting sales, product handling, merchandising, inventory, and the daily care of the yard. This role assists customers with building materials, safely loads and moves products, and helps keep the yard, equipment, vehicles, and grounds clean and ready for use.The associate demonstrates our Core Values through honest communication, care for customers and coworkers, active teamwork, and a safe, welcoming experience.Essential Duties and ResponsibilitiesCustomer Service and SalesFollow the company’s Seven Steps of Customer Service and assist customers promptly and respectfully.Help customers locate materials, confirm product and quantity information, and provide accurate assistance within the associate’s knowledge; involve a qualified coworker when needed.Safely select, stage, load, and secure products for customers in accordance with company procedures, checking orders for accuracy and damage.Communicate product availability, yard conditions, and customer needs to sales staff and management to support timely service.Yard Operations and InventoryStock, rotate, organize, and merchandise yard products so materials are accessible, clearly identified, and presented well.Assist with receiving, unloading, putting away, and staging products; check quantities and report discrepancies or damage.Complete inventory counts and cycle counts as assigned and help investigate discrepancies.Maintain clean and orderly yard areas, aisles, storage spaces, buildings, and grounds; perform routine upkeep within training and assigned authority.Complete authorized basic vehicle and equipment checks and maintenance tasks; report defects and coordinate service needs with management.Safety and TeamworkOperate forklifts and other yard equipment only after required training and authorization; use safe lifting and material handling practices.Identify, address when safe, and promptly report hazards, equipment concerns, damaged materials, and unsafe conditions.Maintain awareness of pedestrians, vehicles, loads, and changing conditions throughout the yard.Cooperate with retail, receiving, delivery, and management teams; participate in training and support shared store priorities.Perform other related duties as assigned.Supervisory ResponsibilitiesThis position has no direct supervisory responsibilities.Required QualificationsHigh school diploma or GED preferred, or an equivalent combination of education and experience.Building materials, hardware, yard, warehouse, or customer service experience preferred.Ability to obtain and maintain company forklift certification and authorization before operating a forklift.Valid driver’s license required for duties that involve driving company vehicles; must meet company driving requirements.Ability and willingness to work a flexible schedule that may include evenings, weekends, and holidays based on business needs.Knowledge Skills and AbilitiesCustomer and Communication SkillsCommitment to service excellence, customer satisfaction, and respectful teamwork.Clear communication, attention to detail, and the ability to follow instructions and confirm customer orders accurately.Ability to read a tape measure, apply basic measurements, and learn product locations and building material terminology.Organization and EquipmentAbility to prioritize tasks and respond to changing customer and store needs.Ability to learn relevant retail computer and inventory systems.Ability to learn to use yard tools and equipment safely after training and authorization.Core ValuesIntegrity: Give accurate information, follow safe procedures, and take responsibility for the work.Community: Look out for customers and coworkers and care for the spaces we share.Engagement: Pitch in, communicate openly, and help the team solve problems.Experience: Make every pickup and yard visit helpful, orderly, and dependable.