Yankee Candle - Retail Sales Associate - Cincinnati, OH

Newell Brands; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Newell Brands in Cincinnati is seeking a Retail Sales / Guest Experience Associate to deliver exceptional guest service and grow sales. You will apply product knowledge to meet guest needs and help maintain an inviting store environment.

The role requires at least 1 year in retail, strong communication, ability to work weekends/holidays, and comfort working in a fragrance-filled store. We emphasize teamwork and adherence to company values.

Qualifications

• Proven experience in a retail environment.
• Strong communication and interpersonal abilities.
• Must be able to work in a fragrance-filled environment.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Contribute to creating a welcoming store environment focused on delivering an exceptional guest experience.
• Understand guest needs through product knowledge and make emotional connections.
• Maximize sales potential by implementing company selling strategies and building lasting customer relationships to enhance loyalty.
• Drive guest loyalty through the Rewards Loyalty program and KPIs.
• Assist in maintaining store appearance by following company visual standards, including plan-o-grams, visual maintenance, signage, and store cleanliness.
• Support the Store Manager in building a high-performing team that represents Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
• Foster a positive work environment through teamwork and effective communication.
• Support inventory management activities and control expenses.
• Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
• Consistently strive to achieve or exceed all KPI goals through strategic planning, effective execution, and continuous performance improvement.

Skills

Retail experience

Communication skills

Fragrance environment

Flexible hours

Job description

Job ID: 17175

Alternate Locations:

Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact—supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.

Job Overview:

Execute the following roles and responsibilities to deliver an exceptional guest experience and drive sales growth.

Responsibilities:

Guest Experience:

• Contribute to creating a welcoming store environment focused on delivering an exceptional guest experience.
• Understand guest needs through product knowledge and make emotional connections.
• Maximize sales potential by implementing company selling strategies and building lasting customer relationships to enhance loyalty.
• Drive guest loyalty through the Rewards Loyalty program and Key Performance Indicators (KPIs).
• Assist in maintaining store appearance by following company visual standards, including plan-o-grams, visual maintenance, signage, and store cleanliness.

Team Experience:

• Support the Store Manager in building a high-performing team that represents Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
• Foster a positive work environment through teamwork and effective communication.

Operational Experience:

• Support inventory management activities and control expenses.
• Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
• Consistently strive to achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement.

Qualifications:

• Proven experience in a retail environment (1+ years preferred).
• Strong communication and interpersonal abilities.
• Must be able to work in a fragrance-filled environment
• Ability to work flexible hours, including weekends and holidays.

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.