Yankee Candle - Retail Assistant Manager - Lancaster, PA

Newell Brands; Lancaster (Lancaster County); On-site; USD 40,000 - 52,000; Full time

Job summary

Newell Brands, home to Yankee Candle, is seeking a Retail Assistant Manager in Lancaster, PA. You will support the Store Manager in delivering an exceptional guest experience, driving sales, and leading a high-performing team.

This role requires 2+ years in retail management, strong leadership, and the ability to train staff, schedule shifts, and manage store operations while upholding brand standards in a fragrance-rich environment.

Qualifications

• High School diploma or GED required.
• 2+ years retail management experience preferred.
• Strong leadership and communication skills.
• Proficient in retail software and Microsoft Office.
• Strong analytical abilities and problem-solving mindset.
• Must work in fragrance-rich environment.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Assist in building a high-performing team and recruiting top talent.
• Support onboarding, development, and retention of staff.
• Help maintain staffing goals and seasonal schedules.
• Coach and develop team members and address HR situations.
• Create a positive work environment and nurture succession planning.
• Deliver an exceptional guest experience and drive sales growth.
• Maximize sales with selling strategies and trained staff.
• Build customer loyalty through the Rewards program and KPIs.
• Maintain store appearance with plan-o-grams and cleanliness.
• Analyze the business and create action plans to improve operations.

Skills

Leadership

Communication

Analytical skills

Fragrance environment

Scheduling

Staffing

Customer focus

Problem solving

Education

High School diploma or GED

Tools

POS systems

MS Office

Retail software

Job description

Career Opportunities: Yankee Candle - Retail Assistant Manager - Lancaster, PA (17529)

Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact—supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.

Job Overview

Support the Store Manager in executing the following roles and responsibilities to deliver an exceptional employee and guest experience and drive profitable top-line sales growth.

Responsibilities:

Team Experience:

Assist in building a high-performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.

Support the recruitment, hiring, development, inspiration, and retention of top talent.

Help meet and maintain staffing goals, including seasonal staffing within hiring timelines.

Ensure effective onboarding and ongoing development of team members.

Recognize and address positive and negative HR-related situations through performance management.

Motivate, inspire, and retain top talent and help establish succession plans.

Provide coaching and foster a positive work environment.

Guest Experience:

Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.

Deliver an emotionally engaging guest experience by understanding guest needs, through product knowledge, and making emotional connections.

Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and maximizing the Guest Sales Leader role.

Drive guest loyalty through the Rewards Loyalty program, Key Performance Indicators (KPIs), Best Guest communication, and Grass Roots Marketing.

Build lasting customer relationships to enhance loyalty.

Maintain store appearance by implementing company visual standards through flawless execution of plan-o-grams, effective planning, visual maintenance, signage, and store cleanliness.

Operational Experience:

Assist in analyzing the business, creating clear action plans that ensure effective execution of all operational activities.

Identify root causes and help create effective action plans that drive results.

Ensure clear, effective team communication that creates understanding and alignment.

Help create effective schedules to ensure proper sales floor coverage, maximize sales, and meet payroll targets.

Support inventory management activities and control expenses.

Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.

Consistently achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement.

Qualifications:

• High School completion or equivalent GED.
• Proven experience in a retail management role (2+ years preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in retail software and Microsoft Office.
• Strong analytical skills.
• Solution-oriented.
• Must be able to work in fragrance -filled environment.
• Ability to work flexible hours, including weekends and holidays.

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.