Xfinity Sales Professional – MDU

Comcast; Florida; On-site; USD 38,000 - 72,000; Full time

Job summary

Comcast seeks an Xfinity Sales Professional to drive door-to-door sales of residential products within assigned multi-dwelling unit properties and communities.

You will participate in in-building sales activities, engage customers, and improve penetration while meeting sales goals and staying informed about current promotions and campaigns.

Qualifications

• High school diploma or GED required.
• Excellent communication and interpersonal skills for customer-facing sales.
• Ability to work nights, weekends, and variable schedules in a door-to-door role.

Responsibilities

• Promotes and sells XFINITY Residential products through door-to-door canvassing within assigned MDU properties and communities.
• Participates in MDU/community sales events to generate new opportunities.
• Maintains knowledge of products, pricing, promotions, and campaigns to communicate value to customers.

Skills

Workplace Organization

Persuasion

Adaptability

Self Motivation

Communication

Critical Thinking

Problem Solving

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Xfinity Sales Professional (XSP) is responsible for promoting and selling XFINITY Residential products and services within assigned multi-dwelling unit (MDU) properties and communities. XSP is primarily focused on door-to-door canvassing within multiple dwelling units, targeted in-building sales activity, and selling at approved MDU community, promotional, and sales events. XSP uses strong product knowledge and sales experience to meet sales goals, drive winbacks, and grow penetration within assigned properties.

Job Description

Core Responsibilities

• Promotes and sells XFINITY Residential products through door-to-door canvassing within assigned MDU properties and communities.
• Participates in assigned MDU and community sales events to generate new customer opportunities.
• Conducts targeted in-building sales activities and engages customers at high-traffic locations to increase sales and property penetration.
• Maintains up-to-date knowledge of XFINITY Residential products, features, benefits, pricing, promotions, and campaigns.
• Builds strong customer relationships, identifies customer needs, recommends appropriate solutions, and communicates the value of Xfinity products and services.
• Independently plans and manages daily sales activities and assigned territory while following established sales processes and working toward sales goals.
• Meets the physical requirements of the position, including walking and traveling door-to-door for considerable distances in varying weather conditions.
• Maintains all required credentials or licenses, where applicable.
• Exercises independent judgment and discretion in matters of significance.
• Maintains regular, consistent, and punctual attendance.
• Must be available to work nights, weekends, variable schedules, and overtime as needed.
• Performs other duties and responsibilities as assigned.

• Showcasing Comcast product expertise and promoting/selling to customers by door-to-door canvassing in assigned area
• Demonstrating current knowledge of XFINITY Residential products including their features, benefits, pricing, and campaigns
• Communicating and developing rapport with customers effectively. Evaluating individual customers' existing and potential product needs and making recommendations
• Increasing customer understanding of Comcast products and pricing models as well as unique benefits over other service providers
• Evaluating offers from other companies and framing a response to showcase the advantages of Comcast
• Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions
• Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Workplace Organization; Persuasion; Adaptability; Self Motivation; Communication; Critical Thinking Problem Solving; Resilience; Professional Integrity

Salary:

Base Pay: $38,359.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Total Target Compensation (Base Pay plus Targeted Commission): $72,359.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

2-5 Years