Xfinity Sales Professional

Comcast; Virginia, Northern (MN, KY); On-site; USD 48,000 - 82,000; Full time

Job summary

Comcast is hiring a sales-focused representative to promote XFINITY Residential products to customers through door-to-door canvassing. You will build relationships, identify customer needs, and present compelling pricing and campaign benefits to meet targets.

The role requires strong product knowledge, excellent communication, and the ability to work nights, weekends, and variable schedules while handling physical canvassing duties in various weather conditions.

Qualifications

• 2–5 years of sales experience, preferably in direct-to-consumer or B2C environments.
• Ability to walk and travel door-to-door in assigned area.
• Strong product knowledge and communication skills.

Responsibilities

• Showcasing Comcast product expertise and promoting/selling to customers by door-to-door canvassing in assigned area.
• Demonstrating current knowledge of XFINITY Residential products including their features, benefits, pricing, and campaigns.
• Communicating and developing rapport with customers effectively. Evaluating individual customers' existing and potential product needs and making recommendations.
• Increasing customer understanding of Comcast products and pricing models as well as unique benefits over other service providers.
• Evaluating offers from other companies and framing a response to showcase the advantages of Comcast.
• Must meet the physical requirements of the job including walking/traveling door-to-door in all weather conditions.
• Regular, consistent and punctual attendance; able to work nights and weekends, variable schedules and overtime as necessary.

Skills

Persuasion

Communication

Self Motivation

Adaptability

Workplace Organization

Resilience

Critical Thinking / Problem Solving

Professional Integrity

Education

High School Diploma / GED

Job description

Job Summary

This job is responsible for the promotion and selling of XFINITY Residential products and services within an assigned turf. This role focuses on individual direct sales and/or multiple dwelling units to establish relationships to meet sales targets. To maximize sales and/or winbacks, this role utilizes their extensive product knowledge and sales experience.

Job Description

Core Responsibilities

• Showcasing Comcast product expertise and promoting/selling to customers by door-to-door canvassing in assigned area
• Demonstrating current knowledge of XFINITY Residential products including their features, benefits, pricing, and campaigns
• Communicating and developing rapport with customers effectively. Evaluating individual customers' existing and potential product needs and making recommendations
• Increasing customer understanding of Comcast products and pricing models as well as unique benefits over other service providers
• Evaluating offers from other companies and framing a response to showcase the advantages of Comcast
• Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions
• Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills

Workplace Organization; Persuasion; Adaptability; Self Motivation; Communication; Resilience; Critical Thinking Problem Solving; Professional Integrity

Salary

Base Pay: $47,933.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Total Target Compensation (Base Pay plus Targeted Commission): $81,933.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

High School Diploma / GED

Relevant Work Experience

2-5 Years