Xfinity Retail Store Manager - Durbin Park

Blufox Mobile; Town of Florida (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading telecommunications provider in New York is seeking an experienced Xfinity Retail Store Manager to lead a sales team and drive success at the retail location. The ideal candidate has 3-5 years of sales experience, preferably in wireless or retail, and a strong focus on customer satisfaction. This role offers competitive benefits, including medical, dental, and an Employee Stock Ownership Plan.

Benefits

Medical, Dental, Vision

401k

Paid training

Vacation, Sick, and Personal Time OFF

Opportunities for promotion

Comfortable, state-of-the-art workspace

Annual "Blufox Winners Circle" trip to Mexico for top performers

Qualifications

• 3-5 years of sales experience required.
• Wireless/Cable/Retail sales experience preferred.

Responsibilities

• Lead a team of Representatives to maximize sales.
• Utilize best practices for product positioning and customer service.
• Recruit and train sales reps, manage KPIs and maintain high NPS.

Skills

Sales experience

Customer service

Team leadership

Education

High School diploma or equivalent

Job description

Overview

Xfinity Retail Store Manager - Durbin Park role at Blufox Mobile. Blufox Mobile is the largest branded partner for Comcast XFINITY services and seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox provides high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.

Responsibilities

• Lead a team of Representatives to maximize sales at the assigned retail location.
• Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
• Analyze the business of the retail location and implement practices to fulfill goals.
• Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS).
• Implement weekly and monthly sales incentives to meet and exceed growth objectives.
• Collaborate with the Operations team to improve cost-effectiveness of operations.
• Manage inventory for mobile devices, core cable products, and accessories.
• Follow cash handling policies and procedures, handle exceptions reporting, and ensure compliance.
• Ensure excellence in customer service with every customer contact.
• Coordinate with Leadership & Training teams to initiate and sustain effective sales channel training and development programs.

Operations

• Implement and follow cash handling policies and procedures, exceptions reporting, etc.
• Manage inventory for mobile devices, core cable products, and accessories.

Customer Satisfaction (NPS)

• Strive to achieve high Net Promoter Scores with every customer interaction.

Job Qualifications

• High School diploma or equivalent
• 3-5 years of sales experience required
• Wireless/Cable/Retail sales experience preferred

Benefits

• Medical, Dental, Vision, 401k
• Paid training
• Vacation, Sick, and Personal Time OFF
• Opportunities for promotion
• Comfortable, state-of-the-art workspace
• Blufox ESOP (Employee Stock Ownership Plan) for select stores
• Annual "Blufox Winners Circle" trip to Mexico for top performers

How to Apply

If you are a driven sales leader with retail experience, apply by including details about your relevant experience and why you're eager to join Blufox Mobile. Note: inquire during the interview about Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.